McDonald's

3.4
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2020 Dodd Rd, Mendota Heights, MN
55120, United States

Hours

Reviews

3.4
922 reviews
5 stars
324
4 stars
191
3 stars
151
2 stars
82
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Management Concerns

Customers expressed dissatisfaction with management, citing poor handling of staff and customer service issues.

Mixed Experiences

Some customers had positive experiences, particularly with morning staff, but these were overshadowed by negative feedback overall.
  • JB
    Jonathan Beltran
    Dec 16, 2025
    3.0
    Average experience
  • MK
    Matt Kodelka
    Dec 13, 2025
    1.0
    I could see why this McDonald's has a 3.4 review overall. When the McDonald's tell you they will not honor the app of $1.29 fry it makes you realize why the younger generation is killing customer service. The app glitched and told me I can only use it once every 15 minutes even though I just pulled up in the Drive-Thru and they would not honor the code. Dream on this young child working in the Drive-Thru window.
  • KZ
    Kay Z
    Dec 6, 2025
    1.0
    Order wrong at ordering screen. Employee reentered order at first window. Second window something new wrong with the order. “You paid for it, don’t you want it?” No, I need a refund. The hassle to order food at this place felt like a prank.
  • C2
    CHISMES 2025
    Nov 11, 2025
    1.0
    El baño apesta a muerto. La tienda nesecita mas limpieza.
  • CM
    Casandra Mercer
    Nov 11, 2025
    1.0
    Went to drive thru around 515 am and was told it was closed please update hours so I don't waste time thanks

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at McDonald's Mendota Heights?

McDonald's Mendota Heights is open for dine-in from 6:00 AM to 10:00 PM every day.

When is the drive-through at McDonald's Mendota Heights open?

The drive-through is available daily from 5:00 AM until midnight (12:00 AM).