Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Management Concerns
Customers expressed dissatisfaction with management, citing poor handling of staff and customer service issues.
Mixed Experiences
Some customers had positive experiences, particularly with morning staff, but these were overshadowed by negative feedback overall.
JB
Jonathan Beltran
Dec 16, 2025
3.0
Average experience
MK
Matt Kodelka
Dec 13, 2025
1.0
I could see why this McDonald's has a 3.4 review overall. When the McDonald's tell you they will not honor the app of $1.29 fry it makes you realize why the younger generation is killing customer service. The app glitched and told me I can only use it once every 15 minutes even though I just pulled up in the Drive-Thru and they would not honor the code. Dream on this young child working in the Drive-Thru window.
KZ
Kay Z
Dec 6, 2025
1.0
Order wrong at ordering screen. Employee reentered order at first window. Second window something new wrong with the order. “You paid for it, don’t you want it?” No, I need a refund. The hassle to order food at this place felt like a prank.
C2
CHISMES 2025
Nov 11, 2025
1.0
El baño apesta a muerto.
La tienda nesecita mas limpieza.
CM
Casandra Mercer
Nov 11, 2025
1.0
Went to drive thru around 515 am and was told it was closed please update hours so I don't waste time thanks