McDonald's

3.3
871 reviews
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Business Details

822 Hwy 55, Medina, MN
55340, United States
(763) 478-2734
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
822 Hwy 55, Medina, MN
55340, United States

Hours

Reviews

3.3
871 reviews
5 stars
261
4 stars
182
3 stars
139
2 stars
97
1 star
192

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers consistently noted long wait times both in the drive-thru and for in-store orders.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and lack of assistance.

Cleanliness

Several reviews mentioned unsanitary conditions and dirty dining areas.

Food Quality

While some customers praised the food as hot and fresh, others reported issues with food quality, such as cold items and incorrect preparation.
  • MR
    Mark R
    Oct 25, 2025
    1.0
    Orders are rarely correct.
  • BS
    Betsy Schoenwetter
    Oct 25, 2025
    1.0
    I came here at 11:58 after the worst day, made eye contact with the person at the register, and he shut everything down even though I was right there ready to order.
  • DC
    Dustin C
    Oct 18, 2025
    1.0
    Didn’t get everything I ordered. Won’t do refunds by phone. Manager laughed on phone when speaking about this. Avoid this place at all costs.
  • KP
    K P
    Oct 2, 2025
    1.0
    Every time I make an order online through the app, they mess it up. Either I dont get 20 of my nuggets, or they forget the sauce, or they forget some of the fries, or the most recent Experience, which was last night. I ordered the spicy deluxe Mcrispy meal, along with other food, and come to realize after getting home that they gave me the regular deluxe Mc crispy meal instead of the spicy. I called immediately and was told I could come back to get the right order. I couldn't come back the same day. I came back the next day, (10/3), making a trip out of my way, to get the meal that they messed up, and the manager would not give a free meal card or anything. He simply said well we just made your meal again for you free. I had the inconvenience of having my meal made wrong. Then having to come back the next day to get the correct meal. Thats horrible Customer Service and I hate the fact that this is the closest McDonalds to us.
  • KD
    Kevin Dalton
    Oct 2, 2025
    1.0
    If you're going to rely on a kiosk over cashiers maybe you should fix them!
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Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Medina, MN is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it is open until midnight.

Does this McDonald's offer delivery service and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.