Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers consistently mentioned long wait times, both in the drive-thru and for in-store orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service.
Cleanliness
Several reviews noted unsanitary conditions within the restaurant, including dirty tables and a lack of napkins.
Kiosk Issues
Customers expressed frustration with the reliance on self-service kiosks, which were often malfunctioning.
WW
Will
Dec 15, 2025
1.0
Maybe offer some front row parking for your customers that don't mobile order
ML
Mister Love
Dec 5, 2025
1.0
No matter the time or day, the food is always delayed. You always have to wait
SM
Sierra Maise
Dec 5, 2025
4.0
Always fast and efficient
MR
Mark R
Oct 25, 2025
1.0
Orders are rarely correct.
BS
Betsy Schoenwetter
Oct 25, 2025
1.0
I came here at 11:58 after the worst day, made eye contact with the person at the register, and he shut everything down even though I was right there ready to order.