McDonald's

3.4
988 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 E College Dr, Marshall, MN
56258, United States

Hours

Reviews

3.4
988 reviews
5 stars
320
4 stars
213
3 stars
179
2 stars
77
1 star
199

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently experienced long wait times for their orders, both in drive-thru and dine-in.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, including rudeness and lack of attention.

Cleanliness

Several reviews mentioned dirty dining areas and tables, contributing to a negative overall experience.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items.
  • SY
    Suacua Yang
    3 days ago
    1.0
    This one worker was incredibly embarassing us on purpose to the point people were making fun of us. It was VERY humiliating. He kept calling us out and basically calling us big back with like our order (5 dollar meals mind you) and they forgot the ice cream cones and yelled at the whole restaurant asking whose it was and was talking very loudly to the point the whole place could hear…
  • TO
    Tyler O'Brien
    Dec 27, 2025
    2.0
    They messed up almost the entire order
  • NL
    Noah Lemke
    Nov 26, 2025
    1.0
    This is the fourth time, this McDonald’s has forgotten food of mine! We go here cause it’s convenient and fast, I tried calling and talking to a manager about the issues and asked why every order I make there is always food missing. Manager told me to come back in when I live 30-35 minutes away. This McDonald’s needs to do something different!
  • KY
    Kalub Yang
    Nov 20, 2025
    1.0
    I ordered ahead because like to get my ordered right away. I waited 30 mins for my food even though I ordered ahead. Mind you when I ordered my food I had to do a quick errand that took 10 mins even then I still had to wait 30 mins?
  • JH
    Jayden Hansen
    Nov 9, 2025
    1.0
    This place is just terrible overall, customer services, waiting times, missing food, forgetting people are in spots waiting for there orders. nobody here seems too care about there job and just slop food together and forget items constantly and show 0 hospitality and compassion for there jobs. I waited 30 minutes for a few simple food items because they forgot about my order and it wasn’t even busy. They brought out half my order *a pie* and said they forgot the combo meal. So then I wait and finally have to go in after 15 minutes and they proceed to tell me they forgot about it again. This isn’t my first bad experience here either there are plenty.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1200 E College Dr, Marshall?

McDonald's is open daily from 5:30 AM to 10:30 PM.

What are the delivery hours for McDonald's in Marshall, MN?

Delivery is available Monday through Thursday and Sunday from 5:30 AM to 11:30 PM, and Friday and Saturday until 12:30 AM.