McDonald's

3.4
984 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 E College Dr, Marshall, MN
56258, United States

Hours

Reviews

3.4
984 reviews
5 stars
319
4 stars
213
3 stars
179
2 stars
76
1 star
197

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Numerous reviews highlighted slow service, with long wait times for both drive-thru and dine-in orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted dirty dining areas and tables, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were complaints about cold meals and poorly prepared items.
  • KY
    Kalub Yang
    4 days ago
    1.0
    I ordered ahead because like to get my ordered right away. I waited 30 mins for my food even though I ordered ahead. Mind you when I ordered my food I had to do a quick errand that took 10 mins even then I still had to wait 30 mins?
  • JH
    Jayden Hansen
    Nov 9, 2025
    1.0
    This place is just terrible overall, customer services, waiting times, missing food, forgetting people are in spots waiting for there orders. nobody here seems too care about there job and just slop food together and forget items constantly and show 0 hospitality and compassion for there jobs. I waited 30 minutes for a few simple food items because they forgot about my order and it wasn’t even busy. They brought out half my order *a pie* and said they forgot the combo meal. So then I wait and finally have to go in after 15 minutes and they proceed to tell me they forgot about it again. This isn’t my first bad experience here either there are plenty.
  • RM
    ruben montoya
    Oct 30, 2025
    1.0
    It’s crazy because anytime I order a cheeseburger with only ketchup they’re like we have to add onions! This is so ridiculous every time I gain a little faith they let me down :(
  • CL
    Christyn Lindquist
    Oct 30, 2025
    5.0
    I went during lunch, and the staff were so nice and helpful to me and my kids, specifically Andrew, Efron, and Mo. Customer service like that I just don’t come across very often anymore, and It totally made my day!!
  • BV
    Burnell Vollan
    Oct 15, 2025
    1.0
    Placed an order at 11:30 pm October 14th 2025. The food was cold, ordered a McCrispy meal, didn't have nothing on it. I stated I wanted everything on it that it comes with... I had to put an onion on it for some taste. The manager told me it comes with one pickle. I said you got to be kidding. But instead I threw it away. Fries on all orders were cold. Ordered a cheeseburger meal, which was very tiny small as a kids burger. We all ordered shakes, two strawberry with whipped cream and one chocolate. Ended up with one strawberry with whipped cream and one chocolate without whipped cream. And ended up with a cup full of watered down strawberries only. Put that watered down strawberries in the freezer and took it back. They even didn't know what it was. It was dark when we went through the drive thru. When we got home, which was only one mile away. Noticed all the mistakes. It was to late to take back, when they were just closing up. The total bill was about $40.00 a waste for our money for what we got. We all threw the food away. Not worth eating. Went to get my money back the next day. And the manager and supervisor acted like it was our fault. And made a big deal of not refunding our money. They were going to give us a voucher to come back. I said we don't live here, that we were staying with relatives. So the supervisor finally gave some of our money back. I had seen the manager and supervisor laughing about this while they were trying to discuss this between themselves. They don't deserve any stars. How would they like to eat this food. I am sure they would of been upset as well. I was there for about 45 minutes trying to get my money back. Will never go back to this place!!! I had noticed all the bad reviews on here now. Should of looked at these reviews before we went there!!! Would like to post a couple of pictures, but don't see anywhere to do that as yet.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1200 E College Dr, Marshall?

McDonald's is open daily from 5:30 AM to 10:30 PM.

What are the delivery hours for McDonald's in Marshall, MN?

Delivery is available Monday through Thursday and Sunday from 5:30 AM to 11:30 PM, and Friday and Saturday until 12:30 AM.