McDonald's

3.4
1300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1921 Adams St, Mankato, MN
56001, United States

Hours

Reviews

3.4
1,300 reviews
5 stars
425
4 stars
287
3 stars
245
2 stars
101
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and lobby.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

Customers frequently noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Cleanliness

Multiple reviews highlighted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and noted that food was sometimes fresh and hot.
  • CS
    Collin Strand
    Nov 6, 2025
    1.0
    This location used to be really good but lately they've been slacking. The last 2 times we have gotten curbside pickup they have forgotten one of our cheeseburgers.
  • LA
    Lucas Andrews
    Nov 3, 2025
    1.0
    Daughter wanted late lunch soi drove up to the drive thru and attempted to order food for her, the automated system asked if I was using the app said no, then waited for 5 mins. Heard nothing Soni said hello, still nothing. Maybe McDonalds can get better tasting food and good service at some point.
  • GL
    Gabby Louks
    Oct 25, 2025
    1.0
    In the drive thru -Was told to pull aside and wait for 2 glasses of water, waited 15 minutes and no one came out with our water. Gal working the window had an attitude and I doubt we’ll be back to this location.
  • CW
    Christian Wachtel
    Oct 23, 2025
    2.0
    I've always usually had good experiences from here, but just now I tried to place an online order for breakfast food around 10:15 and by the time we got here, it was a little past 10:30. They told me we couldn't get the food because it was too late and would just give us a refund. They gave us one of our two drinks and we left. Not sure why this has become a thing as I've gotten my breakfast food I've ordered before 10:30 before but I'm quite disappointed and irritated. They couldn't even give us all of our drinks.
  • ZK
    Zach Krueger
    Oct 5, 2025
    1.0
    This was the worst fast food experience I’ve ever had. I pull up and immediately it feels like they are trying to rush you out instead of take your order. Then when I pull up the managers are staring at me like a zoo animal. Anyway I get to the window to get my food and I’m handed the wrong drinks and missing half my order. I told the guy at the window that this wasn’t right and he said “ that’s what you paid for” when it clearly wasn’t. I asked if I could pay the difference at least for my drinks ( I was given 2 smalls instead of larges), and he shut the window while I was talking. This is embarrassing and unprofessional !

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1921 Adams St, Mankato?

The restaurant is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 6:30 AM to 11:00 PM on Sunday.