Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a common complaint.
Food Quality
Numerous customers expressed dissatisfaction with the food, citing cold items, incorrect orders, and overall poor quality.
Management Issues
There were complaints about poor management practices, including understaffing and lack of proper training for employees.
Positive Experiences
A few customers noted positive experiences with friendly staff and good food, indicating some variability in service quality.
DT
David Trattles
Nov 1, 2025
1.0
25 minutes in the drive thru. Am I in the twilight zone?
TN
Tallan Nalezny
Oct 18, 2025
2.0
Gave me the wrong burger 🥀 And then made it horrible. (probably on purpose)
EH
Emmett Hutchison
Oct 11, 2025
2.0
Slow service.
YA
Yulianny Almeid
Sep 6, 2025
1.0
Terrible service. If I could give it 0 stars, I would. The staff is very rude. After preparing the hamburgers in such a bad way, it's time for them to get customer service classes. They should also be kinder to children.
TS
Tyler Schultz
Aug 17, 2025
1.0
Been there 3 times. 10-15 minutes wait to get the order wrong everytime.