Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service from staff members, highlighting specific employees who went above and beyond.
Food Quality
While several reviews mentioned excellent food, there were also complaints about overcooked or poorly prepared items, indicating inconsistency in food quality.
Cleanliness Issues
Some customers reported cleanliness problems in the restaurant, including dirty tables and unpleasant odors, which detracted from their overall experience.
Wait Times
Several reviews noted long wait times for food, particularly during busy periods, which affected customer satisfaction.
DD
Don Dude
Jan 3, 2026
4.0
Rating as a fast food, burger place. They have good fast food burgers. We had the classic deluxe and the Colorado burger and were good options. They have quite a few options so you will find something you like. They have dogs too, which I am sure are good.
Good variety of fries and you can upgrade to something special. The scorchin' were good. Not particularly hot, but nicely seasoned and pretty flavorful.
Good variety of shakes. Got a classic vanilla it was fine. I think I would go for Peanut Butter next time.🤔
Yes I would go back.
Staff was friendly and patient. Place was clean and well maintained. They were just coming off a lunch rush, and the manager apologized they were behind on cleaning few tables, but there was plenty of clean ones...it was nice gesture though and respectful. Well done.
TA
T Anne
Dec 31, 2025
5.0
Antoinette was the nicest most helpful staff! We've never been to a smash burger and she took her time to explain the options and recommendations. The food was good. We liked our burgers and the fried brussel sprouts. Definitely will go again.
TC
Taneka Carr
Dec 29, 2025
2.0
This location is very nice but the person who you guys have as a lead or supervisor needs to be retrained they way she talked to the crew members was God awful very rude very disrespectful she just a nasty person overall she was not in they building one the employee's was calling her she came threw the door yelling saying I'm gonna send you home cause you keep calling me I was trying to go to the bank after that she comes up to the register saying my food wasn't paid for I told her yes it was it went threw on my phone then she starts yelling I told her she needs to chill out and her approach was not okay ,then it was two gentlemen sitting eating she proceeds to tell him bro you needs to come up and pay for your food he told her as well my food was paid for she says no it wasn't it's sitting on my register not paid they go back and forth and his food was paid for then one of the other employees starts trying to talk to her she started yelling at the lady then after that another employee starts talking to her she told him to be quiet before she sends him home I have never in my life seen someone with such behavior and to think you guys allowed her to be a lead or supervisor. As a Supervisor myself I have never disrespected any other employee, you guys really need to be ashamed of y'all self for allowing someone like her to even be employed for the company, what I saw was work place violence. You guys needs to retrain her. I will not return to this location
JK
Josh Krisak
Dec 23, 2025
1.0
Man talk about a bad experience, Burger was overcooked but yet room temperature at most, waffle fries were cold. And on top of that the service sucked no manners no patience seems like there was attitude with the workers we walked in. Just bummed out overall, Won't be back.
DM
Dixie Moorman
Dec 18, 2025
5.0
Ann was absolutely amazing!! Best food and service I have had in a LONG time ! Made the whole experience enjoyable and very kind women. Would come again for the food but just to have a conversation/interaction with Ann!
What type of food does Smashburger in Eden Prairie specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Eden Prairie?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger in Eden Prairie offer delivery service?
Yes, Smashburger offers delivery service daily from 11:00 AM to 9:30 PM.
Can I order food ahead or pick up at Smashburger in Eden Prairie?
Yes, Smashburger offers order and pay ahead options with pickup available through their website.
Does Smashburger Eden Prairie serve vegetarian options?
Yes, Smashburger serves vegetarian dishes as part of their menu.
Is Smashburger in Eden Prairie family-friendly and accessible?
Yes, the restaurant welcomes families, has seating, high chairs, and is wheelchair accessible including entrance, parking, seating, and restrooms.
What nearby places can I visit after dining at Smashburger in Eden Prairie?
Nearby places include Sport Clips Haircuts of Eden Prairie for grooming, Verizon store for mobile needs, and Caribou Coffee for a coffee or tea break, all within close proximity.
Is Smashburger easily accessible for guests staying at hotels nearby?
Yes, Smashburger is conveniently located near hotels such as Spark by Hilton Eden Prairie and Best Western Eden Prairie Inn, making it easy for guests to enjoy a meal during their stay.
Are there fitness or recreational facilities near Smashburger in Eden Prairie?
Yes, Planet Fitness is a nearby gym and sports and recreation venue, which guests can visit alongside dining at Smashburger.
How can I find Smashburger in Eden Prairie using public transit or landmarks?
Smashburger is located at 8045 Flying Cloud Dr., Eden Prairie, MN 55344, near popular spots like Sport Clips Haircuts and Verizon, making it easier to navigate using these landmarks.