Smashburger

4.0
1359 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
8045 Flying Cloud Dr., Eden Prairie, MN
55344, United States

Hours

Reviews

4.0
1,316 reviews
5 stars
686
4 stars
304
3 stars
126
2 stars
74
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members, highlighting specific employees who went above and beyond.

Food Quality

While several reviews mentioned excellent food, there were also complaints about overcooked or poorly prepared items, indicating inconsistency in food quality.

Cleanliness Issues

Some customers reported cleanliness problems in the restaurant, including dirty tables and unpleasant odors, which detracted from their overall experience.

Wait Times

Several reviews noted long wait times for food, particularly during busy periods, which affected customer satisfaction.
  • DD
    Don Dude
    Jan 3, 2026
    4.0
    Rating as a fast food, burger place. They have good fast food burgers. We had the classic deluxe and the Colorado burger and were good options. They have quite a few options so you will find something you like. They have dogs too, which I am sure are good. Good variety of fries and you can upgrade to something special. The scorchin' were good. Not particularly hot, but nicely seasoned and pretty flavorful. Good variety of shakes. Got a classic vanilla it was fine. I think I would go for Peanut Butter next time.🤔 Yes I would go back. Staff was friendly and patient. Place was clean and well maintained. They were just coming off a lunch rush, and the manager apologized they were behind on cleaning few tables, but there was plenty of clean ones...it was nice gesture though and respectful. Well done.
  • TA
    T Anne
    Dec 31, 2025
    5.0
    Antoinette was the nicest most helpful staff! We've never been to a smash burger and she took her time to explain the options and recommendations. The food was good. We liked our burgers and the fried brussel sprouts. Definitely will go again.
  • TC
    Taneka Carr
    Dec 29, 2025
    2.0
    This location is very nice but the person who you guys have as a lead or supervisor needs to be retrained they way she talked to the crew members was God awful very rude very disrespectful she just a nasty person overall she was not in they building one the employee's was calling her she came threw the door yelling saying I'm gonna send you home cause you keep calling me I was trying to go to the bank after that she comes up to the register saying my food wasn't paid for I told her yes it was it went threw on my phone then she starts yelling I told her she needs to chill out and her approach was not okay ,then it was two gentlemen sitting eating she proceeds to tell him bro you needs to come up and pay for your food he told her as well my food was paid for she says no it wasn't it's sitting on my register not paid they go back and forth and his food was paid for then one of the other employees starts trying to talk to her she started yelling at the lady then after that another employee starts talking to her she told him to be quiet before she sends him home I have never in my life seen someone with such behavior and to think you guys allowed her to be a lead or supervisor. As a Supervisor myself I have never disrespected any other employee, you guys really need to be ashamed of y'all self for allowing someone like her to even be employed for the company, what I saw was work place violence. You guys needs to retrain her. I will not return to this location
  • JK
    Josh Krisak
    Dec 23, 2025
    1.0
    Man talk about a bad experience, Burger was overcooked but yet room temperature at most, waffle fries were cold. And on top of that the service sucked no manners no patience seems like there was attitude with the workers we walked in. Just bummed out overall, Won't be back.
  • DM
    Dixie Moorman
    Dec 18, 2025
    5.0
    Ann was absolutely amazing!! Best food and service I have had in a LONG time ! Made the whole experience enjoyable and very kind women. Would come again for the food but just to have a conversation/interaction with Ann!

Frequently Asked Questions About Smashburger

What type of food does Smashburger in Eden Prairie specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger in Eden Prairie?

Smashburger is open daily from 10:30 AM to 10:00 PM.