McDonald's

Reviews

• TG

  Tai Giwa

  5 days ago
  1.0
  At about 3:45pm, I ordered fries, only fries - 1st meal of the day, I was looking forward to it, plus I have not ordered fries in almost a month! They were cold, which wasn’t a big issue —I would simply have to wait for a fresh batch then order a wrap to hold me over while waiting. I went inside and politely asked for fresh fries, attempting to hand over the original order and receipt but the employee did not take them or even look at them. She approached me and asked “why,” so I repeated my request thinking that she didn't hear the first time, still holding the fries and receipt to show they were from the drive-thru. She then turned away, pointed toward the dining area, and told me to sit down, saying it would take five minutes and that they didn’t have fresh fries—while walking away. Why is she speaking to me and walking away? Should I still be holding the fries? I still need to order a wrap but is she coming back? At that point, I requested a refund, she turned around, did the refund, said absolutely nothing, I took out card thinking it would go back to my card, not sure how refunds work, she handed me cash, said absolutely nothing, grabbed the bag of old fries and walked back to their kitchen area. Hmmmm. I just went down the street to Five Guys for fresh fries. In a time when both money and time matter the most, quality customer service is what would truly sets businesses apart. Can you imagine accidentally offending people at a job they chose to clock in at.
• MH

  Minh Hoang

  Jan 5, 2026
  3.0
  No self service drinks for dine in. You have to ask for refills at the counter.
• JR

  Julian Rivera

  Jan 5, 2026
  1.0
  The McDonald’s on broadway in north Minneapolis is better and more respectful
• AC

  Awen Cruz

  Dec 27, 2025
  4.0
  Went here to have my sweet tooth fix. Had chocolate shake and cafe mocha to go. Most of the coffee shops in Eden Prairie is already closed around 9pm-ish hours. Service was efficient.
• FP

  Felix Phoenix

  Dec 13, 2025
  5.0
  I love McDonald's and probably always will. I got the 2 for $9 meal and chicken nuggets and an Iced Caramel Macchiatto for $24, which is still sort of expensive but overall good. The meal includes 2 Big Macs and 2 Any Size Fries. The tax and convenience made it more expensive, but I hate ordering inside. The food was hot and fresh and the service was reasonably fast for the amount of food that I got, and the time of day that it was. The indoor area is nice and clean too, though.

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