Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,240 reviews
5 stars
416
4 stars
237
3 stars
195
2 stars
109
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and accommodating service, many reported rude behavior and poor handling of orders.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and confusion at the drive-thru indicate a significant issue with order accuracy.
Food Quality
While some customers enjoyed fresh and hot food, others reported cold items and food safety concerns, including instances of food poisoning.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others mentioned dirty tables and poor maintenance.
Service Speed
Many customers expressed frustration with long wait times, particularly during busy hours, impacting their overall experience.
- CPClaudia PerezNov 8, 20255.0I stopped by McDonald’s and had one of their burgers, and it was really satisfying! The patty was juicy, the bun soft, and all the toppings tasted fresh. It’s exactly the kind of classic burger you crave. I also highly recommend using the McDonald’s app it makes ordering so easy, and you can often get great deals or rewards. The service was quick, and the food came out hot and fresh. If you love a simple, tasty burger, this is a solid choice!
- JHJessica HolmesOct 30, 20255.0Welcoming staff. Great Customer Service. Was able to eat peacefully inside,where other places they only take orders and no eating inside.
- SKScott KellerOct 14, 20255.0Nice friendly employees. Hot fresh food.
- DSDennis SilvaOct 11, 20251.0This McDonalds is absolutely horrible. Orders are never right, the wait time is atrocious and everyone who works there was either hired at an amber alert or at the immigration office. Have called numerous times and was either hung up on or told I was talking to a manager but then was later informed that the individual was a regular shift worker. Management, the franchise is owned by Tom Butler, either doesn't care or is to busy counting his McDonalds dollars to be bothered. I wish more people would just boycott such places until something is fixed but as a society we just HOPE they get it right and move on. We all work too hard and to not receive what we asked for and then be treated like we're the ones at fault is wrong. Mr. Butler if you're reading this, bwtween your deposits at the bank and manicures....people have other choices. Train your people and bring back personal service. You owe us that much.
- MHMary Heesen-IsabelOct 2, 20251.0DO NOT GO TO THIS MCDONALDS LOCATION!!! The staff was mostly Spanish workers that had a hard time understanding English. They had to get a manager who was able to tell them what my order was. I ordered 2 egg mcmuffins with sausage, cheese and egg. One mcmuffin was missing the egg, the other missing the cheese. Unfortunately I did not find this out until I got home. I made the mistake of thinking that for how much these workers get paid by the hour, that they were intelligent enough to follow simple instructions. Or maybe they don't just give a damn. Regardless, I will NEVER go back to that location again.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 4565 Erin Lane, Eagan, MN?
McDonald's at 4565 Erin Lane, Eagan, MN, is open daily from 7:00 AM to 10:30 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM, with extended hours until 12:30 AM on Fridays and Saturdays.
Can I order McDonald's food online or via a mobile app?
Yes. You can order McDonald's online via their delivery URL or use the McDonald's App available on Apple App Store and Google Play for mobile ordering.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payments.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, delivery including same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's on Erin Lane?
Nearby you can visit Redbox kiosks for rentals, Mosaic Dental - Eagan Valley for dental needs, or the U.S. Bank ATM for banking services.
Are there beauty or spa services close to McDonald's at 4565 Erin Lane?
Yes, nearby beauty and spa options include Wild Soul Brazilian Wax Specialist, Darlene Aesthetics, Pink N Lashed, and Renew MedSpa.
Is there public transit or other fast food restaurants near McDonald's that could help with planning my visit?
You can find KFC nearby for additional fast food options, and Holiday Stationstores which offers gas and convenience services, which might be useful if you're driving.