McDonald's

Reviews

• FL

  Frank Landis

  5 days ago
  2.0
  No greetings, "Welcome to McDonald's", etc. At the cashier window, just how much it was and no thank you, etc. At the pickup window, just handed food over then closed the window without saying a word. Is it just about ordering, here is you food and move on? Fries were old and cold. It was not busy. No one behind me in line.
• MM

  misskhang

  Nov 14, 2025
  1.0
  We dined in with our toddler, and unfortunately the experience was disappointing. Our table was dirty when we arrived, so we ended up wiping it down ourselves. In the restroom, one of the two stalls was out of toilet paper. Our food was mixed—the fries were fresh, but the crispy chicken was soggy. Our son’s kids’ meal was also missing the milk. I know toy exchanges are up to staff discretion, but it was surprising that they couldn’t swap it since he already had the same one at home. Overall, this visit fell short of expectations, and I would not recommend this location.
• TH

  Tyece Howze

  Nov 14, 2025
  1.0
  Pulled up to the drive thru for breakfast. Was talked to and asked for my code, then the guy switched to the other lane left me there sitting while more people came through the line. After I backed up and switched lanes I tried telling him the intercom was broken or something, he then got a attitude with me. Refused to acknowledge the fact he ignored me and tried to say it was because he had customers and I had to hurry up and order.
• NB

  Noah Blutael

  Nov 5, 2025
  1.0
  Worst McDonalds location to go to. The staff were very slow getting my food order completed and delivered to me, along with also forgetting both my beverage and fries that I ordered for my meal. Had to go up to the counter with receipt in hand to prove they had forgotten those items and had to wait even longer for my food. On top of that, the staff were very rude and unpleasant, treating it as if me getting food here and coming up to the counter over their mistakes being made for my order was a huge inconvenience to them. I will also point out that the response from management over my poor experience here was discouraging too. As the response came off as stuffy and disregarding over my terrible experience with them. I will be going to any other McDonald's in the area besides this one. The slow times they take for getting food out to customers along with how unprofessional their employees are isn't worth coming here for.
• WT

  W M (trvlgirl7392)

  Nov 1, 2025
  1.0
  The worst McDonald’s in Eagan and possibly the worst McDonald’s in the state of Minnesota. I ordered a simple Oreo McFlurry at 9:10 PM. When I got to my house four minutes away, I opened my McFlurry and all they had in. It was ice cream and the Oreos crushed on top it was not even mixed up. I also had to ask for napkins. The guy through the drive-through was friendly. As of today, I will no longer give my service to this McDonald’s. I will drive 10 minutes out of my way to go to another one or Culver’s because they have better service.

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