McDonald's

3.1
1563 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1995 Silver Bell Rd, Eagan, MN
55122, United States

Hours

Reviews

3.1
1,563 reviews
5 stars
430
4 stars
283
3 stars
279
2 stars
156
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
  • OO
    OKEVIN'S
    1 day ago
    1.0
    This lady working there asked me what I wanted and then disappeared. I had to wait for 10mins for another staff(male) to come take my order....never going back there fr
  • AH
    Abby Hattar
    3 days ago
    1.0
    Not one person on that store knows what they are doing. They get my order wrong consistently. Corporate is not much better. They just give you the runaround. They have taken money and points from me and claimed they have no way of returning either.
  • KD
    Kathleen Dodson-Smith
    Dec 31, 2025
    2.0
    Not a good McDonald's. Go to a different location. Very stark dining room. Burgers were mediocre. No refills on soda.
  • MP
    Melissa Paulson
    Dec 20, 2025
    1.0
    Everything I order anything at this location I have to fight to get what I ordered. Example just ordered the oatmeal with fruit I added an extra apple because it tastes better. I asked if the apples were in my bag because they always forget the fruit. He said they don't do apples for the oatmeal anymore. But its oatmeal with fruit and I paid for extra fruit. He was going to just give me the plain oatmeal finally gave me one apple pack then I looked in the bag no cranberry or raisins. This may sound petty but when you order oatmeal with fruit and pay over $3.00 you want the fruit. Sad to say thus happens almost ever time I go to this location. I get it its fast food and no one wants to work in fast food. But no one is forcing you to be there. You took the job, you cash your checks, so do your job. It's a novel concept I know! Just bad service all around..
  • ZL
    Zavier Lussier
    Dec 5, 2025
    1.0
    Gave me a plain cheeseburger when I didn’t order one that excluded anything, they took my order but couldn’t find it when I got to the window so they said they’d give it to me on the house and wasted my time by not giving me my order the first time I went around the drive threw. They ignored me while I was at the checkout as 2 other cars took their orders at the other checkout. Waste of time.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1995 Silver Bell Rd, Eagan?

McDonald's in Eagan operates daily from 7:00 AM to 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday from 5:00 AM to 10:30 PM.