McDonald's

3.2
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1351 Town Centre Dr, Eagan, MN
55123, United States

Hours

Reviews

3.2
1,496 reviews
5 stars
460
4 stars
288
3 stars
245
2 stars
140
1 star
363

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unprofessional.

Cleanliness

Several customers noted that the restaurant environment was dirty and unkempt.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, greasy, or poorly prepared items.

Service Speed

Customers experienced long wait times for their orders, both in-store and through drive-thru.
  • SB
    Sanya Bansal
    6 days ago
    3.0
    Nothing special. Just a regular branch. Not very happy but my kids love it. Slow service.
  • SJ
    Stacy Jane
    Dec 22, 2025
    1.0
    Hannah knows the word " unfortunately " and that's the one word she uses to compensate for poor customer service over and over. This is the last time I will be shorted from this specific McDonald's. Un fortunately , I will take my time to out names and leave this review when your establishment is truly this disrespectful to it's customers. I have never received one apology. UNFORTUNATELY. Do better , make things more fortunate for your customers . I never get this disgusted over somwthing like petty fast food , but she sat there in my face and kept saying " unfortunately " without hearing that I had the card he ordered with,the name on the order and simply wanted his small fry and reward nugget replaced. She continued to speak over me disrespectfully. I never write reviews hardly but this was too much Hannah, it was an unfortunate interaction. Could u perhaps assume not every customer is out to steal all your small French fries, God forbid, the dumpster needs them but in all fairness I was ripped off$ 6.86- now i want cash.
  • CD
    Chompy Dedo
    Dec 18, 2025
    1.0
    This location will consistently mess up your order. Worth the 5 min drive to go to a different location.
  • JC
    Janna Crimando
    Dec 16, 2025
    5.0
    This is the BEST McDonald's in Eagan!!! The staff are always friendly and professional, and they always get my order right!! Very high quality staff who know how to get the job done right!
  • NV
    Nina Violet
    Dec 1, 2025
    1.0
    This is for morning weekday manager. Horrible experience. Needs fired. Food contaminated, poor attitude. Refuses to fix mistakes on their end.

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours in Eagan, MN?

Delivery is available Monday to Friday from 5:00 AM to 2:00 AM, and on weekends from 5:30 AM to 2:00 AM.

Is there a drive-thru available at this McDonald's location?

Yes, the drive-thru is open 24 hours a day all week.