Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,076 reviews
5 stars
393
4 stars
223
3 stars
197
2 stars
96
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of accountability from management.
Food Quality
Customers frequently complained about food quality issues, including stale fries, incorrect orders, and food served cold or improperly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and noted that the food was fresh and service was quick during certain visits.
- NLNicholas LundJan 4, 20265.0This is McDonalds so you know what the food tastes like, but I've always been happy with this locations service which is not true of many others. They have always been diligent and courteous. I've actually drive past other McDonalds to come here because I know I am not going to have problems I have with some other locations.
- GCGladys ColemanDec 29, 20251.0Bathroom are nasty they don't clean
- MLMiles LivingstonDec 20, 20251.0Tried to serve me raw chicken nuggets today. Then They tried not to give me a refund. Then the manager would not give me his name. Just figured I would show people so they wouldn't get sick going to this location.I have already contacted food and safety.
- KMKarina MarinNov 8, 20255.0Staff very attentive, they asked several times how was everything and say thank you for coming when you leave. This location in oarticular donated money to my son's schoo and they decorated the dining area with the colors of the school. Kids love it and parents too.
- KDkhaden DorseyNov 7, 20251.0I ordered 2 warps and a buffalo ranch Mac chicken and never gave me the chicken on the the sandwich wasn’t of15 dollars and won’t answer the phone. Basically gave me a BLT somehow 😡💢 worst McDonald ever don’t go her highly suggest cause bro mad
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
McDonald's at 5400 W Broadway, Crystal MN is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:15 PM.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Which payment methods are accepted at McDonald's Crystal location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide for ordering and delivery?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi. They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food online or through an app from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What is the address and contact information for this McDonald's?
The McDonald's is located at 5400 W Broadway, Crystal, MN 55428. You can contact them at +1 763-533-8150.
What popular fast food restaurants are near this McDonald's?
Nearby fast food options include Burger King and MrBeast Burger, both offering alternative burger and sandwich choices nearby.
Are there nearby convenience stores or gas stations around this McDonald's?
Yes, Speedway and SuperAmerica gas stations and convenience stores are located nearby, convenient for quick stops before or after your meal.
What local attractions or community places are close to McDonald's Crystal location?
Nearby you can find Edgewood Education Center, a local school, and Reign Ministries, offering community services and religious activities, which might interest visitors in the area.