Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,374 reviews
5 stars
468
4 stars
299
3 stars
224
2 stars
110
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Many customers reported receiving cold or old food, with frequent complaints about incorrect orders and missing items.
Cleanliness
The cleanliness of the establishment was inconsistent, with reports of dirty restrooms and unkempt dining areas.
Mobile Ordering Issues
Several customers experienced problems with mobile orders not being received or processed correctly, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall speed of service during less busy times.
- IIIrongirlbre5 days ago5.0Idk about some of these reviews but they made mine food just fine as well as in a good amount of time. 😅
- YXYee XiongJan 2, 20261.0I crashed and died because my throat swelled up immaturely after biting into a burger with cheese while driving. Who do I sue for my millions? Just saying.
- DIDerek InDec 24, 20251.0The customer service was absolutely awful. We waited five minutes only for the guy to get our order wrong multiple times. Also, we got charged twice. At least they fixed how much we pay. TLDR: Took way too long to order, got our order wrong, accidentally overcharged us but fixed it.
- BMBailey MayNov 23, 20251.0Lately the last four months have had nothing but issuses with this location. Anytime I order on the mobile app never goes through and they don’t recieve it on their end supposedly.which is weird cause usually goes through on my end so end up having to cancel it. I decided to order one last time this time door dash. They cancelled my order not door dash just an fyi I got a message stating it. I’m so done with the location.
- SGSteve GottsackerNov 11, 20254.0The food was as expected. Service was slow and somewhat rude. outside of that, not that bad.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Burnsville, MN?
McDonald's in Burnsville, MN is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2901 W Hwy 13 offers drive-thru service during the same hours as regular operation: 5:00 AM to 12:00 AM daily.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order through McDonald's website, the McDonald's App available on iOS and Android, or directly via the delivery link: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 2901 W Hwy 13, Burnsville, MN 55337, USA.
What kind of menu items does this McDonald's offer?
McDonald's offers a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts made with quality ingredients.
What attractions or points of interest are near this McDonald's?
Nearby attractions include Redbox for movie rentals, Groceries of the Orient for Asian groceries and bakery items, and Delicias Tacos for Mexican fast food.
How can I use nearby places to enhance my visit to McDonald's?
You can pick up movies at Redbox before grabbing a meal at McDonald's, shop for groceries or bakery items at Groceries of the Orient for a later meal, or visit Delicias Tacos for another nearby dining option.
Are there automotive services near this McDonald's if I need car maintenance?
Yes, there are several nearby automotive services such as Pucci's Garage Auto and Body, L&M Automotive, and Tintmasters Motorsports LLC for repair, detailing, and customization needs.