Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,369 reviews
5 stars
467
4 stars
299
3 stars
223
2 stars
109
1 star
271
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment over receiving items that seemed old or improperly prepared.
Cleanliness
While some customers noted cleanliness in the dining area, there were significant complaints about unsanitary conditions in the restrooms.
Order Accuracy
A recurring theme was the frequent inaccuracy of orders, with many customers stating that items were missing or incorrect.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly during morning shifts.
- BMBailey May1 day ago1.0Lately the last four months have had nothing but issuses with this location. Anytime I order on the mobile app never goes through and they don’t recieve it on their end supposedly.which is weird cause usually goes through on my end so end up having to cancel it. I decided to order one last time this time door dash. They cancelled my order not door dash just an fyi I got a message stating it. I’m so done with the location.
- SGSteve GottsackerNov 11, 20254.0The food was as expected. Service was slow and somewhat rude. outside of that, not that bad.
- CLCorrey LorenzNov 9, 20255.0As expected
- AGAllen Mitchell GardnerOct 24, 20251.0Asked for fresh food one minute later I got cold food. Also messy buy empty.
- MAMichael AraujoOct 9, 20251.0Waited 25 minutes for food with two little kids while watching other people walk in and order food and get served before we had anything. The scrawny manager is a real big man sending kids home in tears that were excited to get McDonald's. Never again will I waste my time not money at this store. Fire that scrawny long haired manager.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Burnsville, MN?
McDonald's in Burnsville, MN is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2901 W Hwy 13 offers drive-thru service during the same hours as regular operation: 5:00 AM to 12:00 AM daily.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order through McDonald's website, the McDonald's App available on iOS and Android, or directly via the delivery link: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 2901 W Hwy 13, Burnsville, MN 55337, USA.
What kind of menu items does this McDonald's offer?
McDonald's offers a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts made with quality ingredients.
What attractions or points of interest are near this McDonald's?
Nearby attractions include Redbox for movie rentals, Groceries of the Orient for Asian groceries and bakery items, and Delicias Tacos for Mexican fast food.
How can I use nearby places to enhance my visit to McDonald's?
You can pick up movies at Redbox before grabbing a meal at McDonald's, shop for groceries or bakery items at Groceries of the Orient for a later meal, or visit Delicias Tacos for another nearby dining option.
Are there automotive services near this McDonald's if I need car maintenance?
Yes, there are several nearby automotive services such as Pucci's Garage Auto and Body, L&M Automotive, and Tintmasters Motorsports LLC for repair, detailing, and customization needs.