McDonald's

3.4
1674 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14200 Grand Ave, Burnsville, MN
55337, United States

Hours

Reviews

3.4
1,674 reviews
5 stars
564
4 stars
377
3 stars
256
2 stars
121
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold, old, or incorrectly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items.

Staff Attitude

There were multiple complaints about staff being unfriendly or unhelpful during interactions.
  • KK
    Kenzie Kyzhin
    Jan 4, 2026
    5.0
    Guy was so kind while i was picking up a doordash order let me use the bathroom afterhours omg so sweet when taco bell said no. We need more kind people in this world
  • MB
    Mark B.
    Dec 26, 2025
    5.0
    Just the drive-thru open however they were open and I got through quickly, food was good , and coffee was hot..
  • TD
    Tabitha DeFreitas
    Dec 13, 2025
    4.0
    Food tasted old and fries hard and sitting too long in the warmer 😔
  • JR
    Jacob Radke
    Dec 4, 2025
    2.0
    Idk if they're super understaffed or what but I should not be sitting here waiting 15 minutes for 6 nuggets. Ridiculous
  • AA
    Aliyah
    Dec 1, 2025
    1.0
    Dirty dirty place,They need to close this mc Donald very dirty unsanitary all the employees here nasty especially the older women cashiers she’s very rude to customers, employees stand there talk to each other and laugh very dirty. Everything is too dirty. The counter sticky filthy drinks dirty dirty!!! the fries I ordered last time was half uncooked too much salt. I found hair in my drink.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Burnsville, MN?

McDonald's in Burnsville, MN operates 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.

Is the McDonald's location at 14200 Grand Ave open for delivery all day?

Yes, delivery is available 24/7 at this McDonald's location.