Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold, old, or incorrectly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders and missing items.
Staff Attitude
There were multiple complaints about staff being unfriendly or unhelpful during interactions.
KK
Kenzie Kyzhin
Jan 4, 2026
5.0
Guy was so kind while i was picking up a doordash order let me use the bathroom afterhours omg so sweet when taco bell said no. We need more kind people in this world
MB
Mark B.
Dec 26, 2025
5.0
Just the drive-thru open however they were open and I got through quickly, food was good , and coffee was hot..
TD
Tabitha DeFreitas
Dec 13, 2025
4.0
Food tasted old and fries hard and sitting too long in the warmer 😔
JR
Jacob Radke
Dec 4, 2025
2.0
Idk if they're super understaffed or what but I should not be sitting here waiting 15 minutes for 6 nuggets. Ridiculous
AA
Aliyah
Dec 1, 2025
1.0
Dirty dirty place,They need to close this mc Donald very dirty unsanitary all the employees here nasty especially the older women cashiers she’s very rude to customers, employees stand there talk to each other and laugh very dirty. Everything is too dirty. The counter sticky filthy drinks dirty dirty!!! the fries I ordered last time was half uncooked too much salt. I found hair in my drink.
What are the operating hours of McDonald's in Burnsville, MN?
McDonald's in Burnsville, MN operates 24 hours a day, 7 days a week, from midnight to 11:59 PM every day.
Is the McDonald's location at 14200 Grand Ave open for delivery all day?
Yes, delivery is available 24/7 at this McDonald's location.
Does McDonald's in Burnsville have a drive-thru service?
Yes, this McDonald's offers a drive-thru that is open 24 hours every day.
Which delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery including same-day delivery, and no-contact delivery options.
What payment options does McDonald's at 14200 Grand Ave accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order online or via app for McDonald's Burnsville?
You can order through the McDonald's App available on iOS and Android or directly at their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What types of food and dining options are offered at this McDonald's?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby fast food options are available around McDonald's at 14200 Grand Ave?
Nearby fast food options include Arby's, Burger King, Taco John's, and Tacos Tacuba food truck, providing a variety of cuisines to choose from.
Are there any nearby coffee shops or cafes close to McDonald's in Burnsville?
Yes, Starbucks is nearby, offering coffee and cafe options if you're looking for an alternative or a coffee break before or after your visit to McDonald's.
What nearby services can I find around the McDonald's location that might be useful?
Nearby services include bp America gas station, BMO Bank N.A., and Best Western Premier Nicollet Inn hotel, which can be convenient for fuel, banking, or lodging needs during your trip.