McDonald's

3.3
628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 Happy Trails Ln, Albert Lea, MN
56007, United States

Hours

Reviews

3.3
628 reviews
5 stars
206
4 stars
121
3 stars
100
2 stars
53
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some experiencing delays of over 20 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience negatively.

Cleanliness

There were complaints about unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or poorly prepared food.
  • RP
    Randy Perschbacher
    Nov 15, 2025
    1.0
    Was waiting in drive-thru late night lights on 3 cars in front of me 2 behind when I pulled up to order at 5 to closeing the girl on speaker told me they were closed after guy In front ordered 20 dollars worth of food. Lights were still on I called the store at 1058 and they let the phone ring for 8 minutes and then told me they closed on time. When I questioned that and stated the true facts she told me that didn't happen and hung up on me, if this is how you treat customers it is truelly sad and very unprofessional. HIRE BETTER EMPLOYEES.
  • SB
    Susan L. Britt
    Nov 5, 2025
    4.0
    Bread was dry !!!!
  • BP
    Bradley Purdy
    Oct 31, 2025
    4.0
    Typical McD.
  • KF
    Khris Fjelbroten
    Oct 24, 2025
    1.0
    4 medium fries ordered and every single one was was as hard as a chip. You could snap the fries in half. I think they put them in the deep fryer again after they were in the warmer. This was after we sat in line for 20 minutes after we put our order in. No luck calling them, they didn't answer.
  • BT
    Bonnie Townsend
    Oct 12, 2025
    3.0
    I really don't like the food that you're done is only the breakfast

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery service and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:30 PM.