Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,303 reviews
5 stars
336
4 stars
211
3 stars
213
2 stars
120
1 star
423
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others experienced unsanitary conditions.
Customer Experience
Many reviews highlighted a lack of professionalism and accountability among staff, leading to negative customer experiences.
Management Concerns
Several reviews indicated issues with management, including poor handling of customer complaints and staff training.
- TDTricia DesmaraisNov 12, 20251.0I've given this location a chance many times over the years but it always disappoints. The staff aren't particularly friendly, the food is always lukewarm at best and the coke is disgusting. It tastes like their syrup ratios are turned to the absolute minimum, I have a few sips and then toss it. Spend a few extra minutes to drive to one of the other locations.
- NKNABEEL KHNov 4, 20255.0This is not my first time coming to macdonalds but this is the first time i get treated like that by the respectful employee JADEA Thanks a lot
- MAMatthew AllenOct 21, 20251.0Service sucks stood at the counter and the person kept looking at me walking by got no help at all what’s the point of having a cash register if no one works it
- JHJason HansonOct 14, 20255.0I like that they didn’t burn the sausage like all the McDonald’s in Ann Arbor, which is a lie. The manager will tell you all they’re all like that that’s cause they leave them on the grill too long. I live in Oklahoma City and they’re never like that. They’re golden Brown the sausage is golden brown in Oklahoma
- JJJadTheTaffOct 7, 20251.0This specific McDonalds would've been a five star, but I seriously had to drop it down to one today. Don't bother coming here if you're trying to get Monopoly pieces. For some reason they'll give you normal containers with no piece while they have them in the back. I've stopped in twice today and the first time I assumed I didn't order the correct items, but the second time I know for a fact that I did and had to confront an employee about not giving me the pieces. They eventually went into the back and swapped the box of my quarter pounder but not my other sandwich......So yea it's a little sketchy.
Frequently Asked Questions About McDonald's
What are the regular opening hours at McDonald's on Carpenter Rd, Ypsilanti?
McDonald's on Carpenter Rd, Ypsilanti is open daily from 6:00 AM to 11:00 PM, with extended hours on Friday and Saturday (open 24 hours).
During what hours is the drive-thru at this McDonald's available?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday, opens until 4:00 AM on Thursday, is 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 5:15 AM to 11:45 PM. You can order online through their delivery URL or the McDonald's app.
What pickup and delivery services does this McDonald's location offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on Carpenter Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there drive-thru service available?
Yes, this McDonald's location has drive-thru service available.
What other dining options are located near McDonald's on Carpenter Rd?
Nearby dining options include Applebee's Neighborhood Grill & Bar, Applebee's Grill + Bar, Red Robin Gourmet Burgers, Pita Express and Catering, Brothers Street Food - Home Of Halal Gyro -, and KPOT Korean BBQ & Hot Pot.
Are there coffee shops close to this McDonald's?
Yes, Starbucks coffee shops are nearby, providing convenient options for coffee lovers before or after their meal at McDonald's.
What retail stores are located near McDonald's on Carpenter Rd?
Nearby retail stores include AT&T Store, Target Store Ann-Arbor-East, Mattress Firm, Lane Bryant, and Discount Tire.
Does McDonald's on Carpenter Rd offer mobile ordering and app support?
Yes, customers can order via the McDonald's App available on Apple App Store and Google Play Store, supporting mobile ordering and offering mobile exclusive offers.