McDonald's

2.7
2165 reviews
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Business Details

16 Ecorse Rd, Ypsilanti, MI
48198, United States
(734) 485-8416
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 Ecorse Rd, Ypsilanti, MI
48198, United States

Hours

Reviews

2.7
2,165 reviews
5 stars
473
4 stars
286
3 stars
309
2 stars
230
1 star
867

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold or old food, with complaints about items being improperly prepared or missing.

Cleanliness

Customers frequently noted dirty dining areas and bathrooms, contributing to a negative overall impression.

Management Issues

Many reviews highlighted poor management practices, including understaffing and lack of accountability for staff behavior.

Mobile Order Problems

Customers experienced significant issues with mobile orders, including being told they were not accepted or having to wait excessively for them.
  • SB
    Sour Bear
    Nov 13, 2025
    1.0
    Drive thru cashiers were rude and when they combined my two mobile orders into a bag they forgot my sandwich that was free. At least I didnt pay for it but i used my points yo. This location sucks every time ive been here, id go to the other location. Not worth driving all the way back to get a mcchicken they forgot. Giving me attitude for breathing
  • DK
    David Kummet
    Nov 8, 2025
    3.0
    The place feels like no one wants to be there. I spoke to the manager to correct a mistake in my order. There were no sorries, no pep. I almost got into the drive through to get my food.
  • KH
    Kim H
    Nov 2, 2025
    1.0
    Waited 12 minutes at the order screen, with no one ahead of me. The man said twice give me a moment. 12 minutes is not a moment. If they were having technical difficulties, then they should of said so. Also, if you're using the app. They only allow mobile orders, no giving the code in the drive through!
  • DR
    Donte' R
    Oct 26, 2025
    1.0
    Why did my breakfast cost more here then in Canton and Belleville? And my sandwich looked like it was dipped in grease?? I will never come here again!!
  • SB
    Shueon Ballard
    Oct 19, 2025
    1.0
    Nothing more to say that hasn't been said already other than I am officially done with this location! Have experienced just about everything negative posted in these reviews at one time or another.After missing items in a sealed bag resulting from an APP delivery order I have decided they shall not receive one penny more from me!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Ypsilanti?

The McDonald's at 16 Ecorse Rd, Ypsilanti, MI is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service, open all day every day.