McDonald's

2.7
2179 reviews
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Business Details

16 Ecorse Rd, Ypsilanti, MI
48198, United States
(734) 485-8416
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16 Ecorse Rd, Ypsilanti, MI
48198, United States

Hours

Reviews

2.7
2,179 reviews
5 stars
477
4 stars
286
3 stars
310
2 stars
231
1 star
875

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Several reviews mentioned dirty conditions in the dining area and bathrooms, contributing to a negative overall experience.

Food Quality

Customers frequently complained about cold, old, or improperly prepared food, with some mentioning health concerns related to food safety.

Operational Issues

Customers experienced long wait times, confusion over ordering methods, and inconsistent service hours, leading to frustration.
  • JB
    Jake Bogoski
    Jan 3, 2026
    1.0
    Has been my main McDonald’s for 8 years. The audacity to serve your order to you incorrectly 9 out of 10 times and then NEVER answer the phone is exponentially dumbfounding. Would never recommend to anyone.
  • MB
    morgan bradburn
    Dec 16, 2025
    1.0
    Worst McDonald's ever you ask for pickles they charge you for pickles and dont put them on i got a plain mcdouble with cheese no onion or pickle I order two mcchickens no mayo add pickle and I was charged for the pickle on these mcchickens all around dissatisfied and there fries are so salt no wonder why people have high blood pressure and there lemonade is watered down people if you hate your job so much just quit
  • JW
    Josh Walker
    Dec 15, 2025
    1.0
    It's always something with this place. You have to order with the app. You can't order with app. They're open 24 hours, they're open 8 hours. I find it a miracle if I can order food from this place at all. I just found out the LITERALLY charges less for their food.
  • RH
    Rana Hubbard
    Dec 12, 2025
    1.0
    I went through the drive-thru today and they messed up my order. That's not a big problem I brought it back in to be fixed. the lady at the register was extremely rude. Told me obviously it's not the right order. I asked her for her name and she refused
  • TS
    Tami Sweeney
    Dec 10, 2025
    1.0
    Worst customer service! My Big Mac was missing from the bag and when I got home and realized it I went right back and instead of fixing it they ripped me off and said they didn’t has a Big Mac that wasn’t given out, clearly they gave it to another customer so I didn’t get to eat anything and I’m out the money in top of it. Definitely won’t ever go back to this location. I have no reason to lie about missing food and it wouldn’t have cost the employees anything to correct this but they’d rather lose a customer and steal peoples money.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Ypsilanti?

The McDonald's at 16 Ecorse Rd, Ypsilanti, MI is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service, open all day every day.