McDonald's

3.5
1123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2727 28th St SW, Wyoming, MI
49519, United States

Hours

Reviews

3.5
1,123 reviews
5 stars
393
4 stars
240
3 stars
211
2 stars
101
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unresolved order issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Mixed reviews on service speed; some praised quick service while others experienced long wait times.

Food Quality

Generally positive feedback on food quality, with some complaints about freshness and preparation.

Management Issues

Concerns about management practices affecting staff behavior and overall service quality.
  • DH
    daniel harris
    Nov 24, 2025
    1.0
    They refuse to hold any staff accountable when they get upset in the drive thru, I get it’s stressful but man I’ve had the same couple of workers just get so upset and petty because they don’t like being slammed at dinner times. It’s the closest one to me but I’ll just have to go elsewhere until a manager gets hired that can do THEIR job better than they do now
  • JW
    James Wilcox
    Oct 31, 2025
    1.0
    When im forced to go to MCDONALD'S I get 2 thing nuggets or number 3 no onions lrg moca frapa almost everytime at least the last 7 times comes in a log cup half full and I nicely say something everytime and everytime they give me a look and shrugged there shoulders but dont attempt to full the cup . What's worce I dont like uncooked onions and everytime it have them on it ...... what a waste of money at 6 bucks each the hole meal cost 21.50 are you kidding me . No
  • KC
    Khayya Currie
    Oct 30, 2025
    5.0
    Able to order and receive my food quickly. The older employee who served me was a joy to be around. Very welcoming environment.
  • SD
    Shannon Daniels
    Aug 29, 2025
    1.0
    Horrible Customer service. Whoever the manager is with all the makeup over her eyes is rude. 6:54pm Friday 8-29-25.
  • JS
    Jonathan stevens
    Jul 18, 2017
    4.0
    Fast service

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Wyoming, MI?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.