McDonald's

3.2
2301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1221 28th St SW, Wyoming, MI
49509, United States

Hours

Reviews

3.2
2,301 reviews
5 stars
665
4 stars
419
3 stars
420
2 stars
232
1 star
565

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru and at the counter.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers receiving the wrong food entirely.

Cleanliness

The restaurant was frequently described as dirty, with reports of trash and spills not being cleaned up promptly.

Food Quality

Inconsistent food quality, with some customers receiving cold or poorly prepared items, while others noted fresh and tasty food.

Long Wait Times

Customers often experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • LK
    Liz Kelly
    Nov 9, 2025
    1.0
    Says drive thru open 24 hours on the sign and they were closed 😠
  • AR
    Alex Roelofs
    Oct 30, 2025
    4.0
    The service and food here used to be terrible, and you could even hear the employees making fun of customers. They seem to have a lot of new staff, they've improved a lot! Orders are very accurate, food is delicious, and they're very fast, if they're not too busy.
  • LH
    Lieutenant Hawkeye
    Oct 24, 2025
    4.0
    McDonald's as some how always orders the same thing every time, two Plain double cheeseburgers and large frie. Please Stop putting Onions on my burgers. it's just bun meat, cheese, meat, cheese then bun. First off you have no idea if I'm allergic to onions. (thankfully I'm not) but I absolutely Hate them. that is why I order Plain double cheeseburgers.
  • DD
    Dom
    Oct 24, 2025
    5.0
    Great place to enjoy McDonald's famous food on 28th Street. Families definitely will enjoy the bonus of a play place and a meal at this location. Fresh food was delicious, Monopoly, and a beverage. Can't lose with this McDonald's. Conveniently between the Woodland Mall and Rivertown Crossings mall in Wyoming, MI.
  • JJ
    Jessica
    Oct 24, 2025
    1.0
    Whoever was working at the drive-through cash register right now was so rude

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1221 28th St SW, Wyoming, MI?

McDonald's is open 24 hours every day of the week.

When is McDonald's delivery service available?

Delivery is available from 6:00 AM to 10:59 PM Monday through Sunday, with extended hours until midnight on Friday and Saturday.