McDonald's

3.7
1172 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3421 Biddle Ave, Wyandotte, MI
48192, United States

Hours

Reviews

3.7
1,172 reviews
5 stars
490
4 stars
237
3 stars
189
2 stars
82
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional staff, with several instances of poor service and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, soggy fries and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, impacting their overall experience.

Inconsistency

The quality of service and food varied greatly, with some customers praising the staff while others had negative experiences.

Drive-Thru vs. Dine-In

Customers expressed frustration that drive-thru service was prioritized over dine-in orders, leading to longer wait times for those eating inside.
  • KH
    Katelynn harwood
    2 days ago
    1.0
    I don’t usually leave reviews on places, but we went through this location about half an hour ago and it was the worst. The customer service is honestly terrible. Not only was the woman on the speaker confusing and short , but when we pulled up to the window to pay and get food, but the man who was in the window said not one word the whole time even after we said “hi how are you?” we were just ignored completely and when we told him to have a great night after we got everything and were leaving he gave us the most attitude filled “yeah” ever. Going to avoid this location from now on 🫡
  • CS
    Christian Slone
    Nov 26, 2025
    1.0
    They would rather argue with you in the drive through about your order telling you the price will be the same. Rather than taking my order as I state it. Then when I come inside to take my order myself they were in there gossiping like high schoolers 😂. Great manger skills Tyler 👌🏽
  • AL
    Amy Levy
    Nov 21, 2025
    1.0
    Yuck! My chicken sandwich tasted like the oil was 6 months old, the chicken was re-fried or over cooked. I paid fir extra lettuce too, what a joke. Couldn't eat it. In the trash it went. What a waste of $ :-(
  • PB
    Pickle Boy
    Oct 25, 2025
    5.0
    Been going strictly to this McDonald’s forever and it’s peak, w mcchickens.
  • TO
    Todds Outings
    Oct 13, 2025
    1.0
    Customer service was the rudest people I've ever met in my life, and it took almost 20 minutes for my order.Probably never go there again , pre warned.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3421 Biddle Ave, Wyandotte, MI?

McDonald's operates from 6:00 AM to 10:30 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 7:00 AM to 10:30 PM on Sunday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 10:30 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 7:00 AM to 10:30 PM on Sunday.