McDonald's

3.4
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5908 US Hwy 31 N, Williamsburg, MI
49690, United States

Hours

Reviews

3.4
1,109 reviews
5 stars
362
4 stars
248
3 stars
205
2 stars
104
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

The quality of food was inconsistent, with many complaints about cold or improperly prepared items, while some customers noted fresh and hot food.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Staffing Issues

Many customers mentioned that the location was often understaffed, contributing to slow service and long wait times.

Customer Experience

Overall customer experiences varied widely, with some praising the service and food while others expressed frustration and disappointment.
  • VT
    Val Thornburg
    Dec 17, 2025
    1.0
    Acme is out of Grinch meals but have socks and won't sell the meal.... kids are bummed...
  • SW
    Sara Williamson
    Dec 16, 2025
    3.0
    Quality of food has gone way down. Nuggets are hardly ever fresh not microwaved
  • BR
    Billie Robinson
    Dec 5, 2025
    5.0
    The food was nice and hot and fresh. The manager seen a mess and she handled it quickly. She was very kind and the crew was quick and organized. Well put together team. Even my 10pc nuggets was in line.
  • PB
    Pecheew Briley
    Nov 29, 2025
    1.0
    just got some food from here and we received no sauces. which is fine mistakes happen, so we park and go inside and proceed to wait for 15 mins at the front while multiple workers walked right passed us and at a few times were standing around talking and laughing, we tried to yell several times to grab someone’s attention, and just got ignored. When finally some guy came to help us and pretended like he didn’t see us there for 15 mins, by the time we got back out to our car all of our food was cold!!! thanks! do your jobs!
  • CH
    Crazy Hiker
    Nov 25, 2025
    1.0
    We ordered from the app. The girl said it wasn't at this location, which in fact it was. As we double checked. She was rude, wrong, and inconsiderate. The line was insanely long, as we waited 25 minutes to be told they didn't have our order.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's in Williamsburg, MI?

McDonald's in Williamsburg, MI is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Fridays and Saturdays.