McDonald's

3.4
1101 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5908 US Hwy 31 N, Williamsburg, MI
49690, United States

Hours

Reviews

3.4
1,101 reviews
5 stars
360
4 stars
248
3 stars
204
2 stars
104
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor attitudes and lack of attention.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and difficulty in communicating specific requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Food Quality

While some enjoyed the food, many others reported issues with cold or poorly prepared items.
  • SP
    Starly Parish
    4 days ago
    1.0
    I will be contacting corporate, I have every reason to believe my food would handle in a insanitary way.
  • CM
    CHRISTINA Mulford
    Nov 13, 2025
    2.0
    So we pulled in to McDonald's for a 8:42pm Diet Cokes. At the drive thru they said it would be at least a 20 minute wait because they were short staffed. We called their bluff and waited 11 minutes. Staff at both windows were very rude since we inconvenienced them to do their job.
  • KK
    Kait
    Oct 29, 2025
    1.0
    you really do not need to be rude. i’ve gone to this location for years, they were doing pretty amazing up until the end of summer. suddenly everytime i go now they’re beyond rude and act annoyed you’re ordering??? if you hate your job quit, don’t take it on people just coming to get some dinner.
  • AA
    Angoli Maddasion (Angie)
    Oct 25, 2025
    1.0
    Man with the vein/root/lightening tattoos going up his neck and down the left of his arm needs to check what he says as a service employee.
  • JH
    Justin Hall
    Oct 19, 2025
    1.0
    My order was simple and articulate. Still, seemed difficult for the less-than-personable employees working the drive-thru. They omitted my entire meal, then said I needed to drive around again and order it LOL. Epic fail. Also, work on your people skills.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's in Williamsburg, MI?

McDonald's in Williamsburg, MI is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Fridays and Saturdays.