Many customers praised the pho for its rich flavor and authentic taste, though some noted inconsistencies in quality and freshness.
Service Issues
Several reviews highlighted poor customer service experiences, including unprofessional behavior from staff and issues with order accuracy.
Atmosphere
The restaurant has a family-friendly vibe, but some customers mentioned limited seating and cleanliness concerns.
Pricing Concerns
Some customers felt that prices were high compared to the quality of food received, leading to dissatisfaction.
AD
A. Michelle Designs
6 days ago
5.0
Family vibes
GG
Gianna
Dec 31, 2025
5.0
Me and my mom stopped here during a snow storm. It was the perfect spot for a snowy day! The chicken pho and the shrimp fried rice was to die for! The service was great! Definitely a small business that we will continue to support.
SD
shana duncan
Dec 9, 2025
5.0
Delicious shrimp pho been wanting it a long time this is my new spot
AR
Angelina Rivera
Dec 3, 2025
1.0
Drove a good bit to grab takeout from here— fried rice and the broth base for my pho was cold. No utensils in the bag. When I called to ask for a refund (as I had no way to reheat the food), the owner started arguing with me and demanded that I return the food to receive the refund? Afterwards, he blocked my phone number. I could not get a hold of him and was forced to return the food in-person.
When I got to the restaurant, he continued to assume I did not know that the additives (the noodles, meat, etc.) were left uncooked on purpose, and that I was complaining that those were cold. I understand the additives are supposed to be left cold to maintain the integrity of their texture/flavor— but the broth? Cold, and unadvertised as such? I also know this is commonplace, but I had no way at home to heat it up and did not know that’s how it’d be served to me. If I’d known, I just would not have ordered it in the first place— this isn’t even touching the fact that the fried rice was incredibly cold as well.
Owner continued to argue with me in-person instead of making it right. Incredibly unprofessional through the whole situation, he only caved for a refund after realizing I ordered through their personal website. Based on the way he argues with customers here in the review section, I presume this behavior is normal
I know times and money are hard for a family restaurant, but it’s also hard out here on a single-person income; $40 for cold food is not something I can do right now.
JK
Jessica Kelly
Nov 23, 2025
5.0
I cannot recommend this place enough, this is a must go to place if you are in the mood for pho!
The bubble drinks, amazing. The pho, some of the best I have ever had.
You need to try this place. The food was great, the atmosphere is also a yes. The options they have for this place. There is limited seating, but I need you to try it
What are the regular operating hours for I Love Pho?
I Love Pho is open daily from 11:00 AM to 8:30 PM.
Does I Love Pho offer delivery and takeout services?
Yes, I Love Pho offers both delivery and in-store pickup services.
Is I Love Pho open on holidays?
I Love Pho is closed on November 1, 2025, and may have other holiday closures.
Where is I Love Pho located?
I Love Pho is located at 5326 Highland Rd, Waterford Twp, MI 48327, United States.
How can I view the menu and place an order online for I Love Pho?
You can view the menu and place an order online at https://ilovepho-waterford.com/menu.
What types of cuisine and services does I Love Pho offer?
I Love Pho is a Vietnamese and Asian fusion restaurant offering pho, sandwiches, vegetarian options, bubble tea, and catering services.
What is the price range of I Love Pho?
I Love Pho has a moderate price range classified as 'TWO'.
What nearby restaurants are close to I Love Pho that I might also want to try?
Nearby restaurants include SUBWAY for sandwiches, Sproutly for healthy food and cafe options, Taco Bell for Mexican fast food, and Detroit Wing Co. for American chicken dishes.
Are there any nearby beauty and wellness places near I Love Pho?
Yes, nearby beauty and wellness spots include Viridescent Skin and Nails, Tropical Tan and Wellness, Lady Luck Tattoo and Body Prcng, Precision Cuts hair salon, and Harmony Healing for holistic services.
Which nearby locations can help with errands or fitness before or after dining at I Love Pho?
You can visit the US Post Office and Waterford Carrier Annex for mail services, and for fitness, Athletes Edge USA boot camp or OYA Tournaments gym and sports venue are nearby.