McDonald's

3.0
2348 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28959 Mound Rd, Warren, MI
48092, United States

Hours

Reviews

3.0
2,348 reviews
5 stars
629
4 stars
406
3 stars
420
2 stars
230
1 star
663

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently negative service experience.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items, contributing to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, indicating a lack of proper maintenance.

Inconsistent Experience

Customers experienced a wide range of service and food quality, with some reporting good experiences while others faced significant issues.

Management Concerns

Feedback indicated poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.
  • MK
    Mohammed Kassem
    6 days ago
    1.0
    Bad service
  • JH
    Josh H
    Nov 16, 2025
    3.0
    Service, portion and literally everything else is constantly just getting worst regardless of the location.
  • NR
    Nicholas Rossow
    Oct 30, 2025
    1.0
    Waited no big deal. Told to wait ok. Brings out food all wrong
  • SR
    Stephanie Rosette
    Oct 26, 2025
    1.0
    DO NOT GO HERE!! The buns were hard, and the food was not made correctly. Not only that. NONE of my monopoly items came with the monopoly stickers!!!! I got certain items for a reason. All I got was “I will talk to my manager”. I DO NOT RECOMMEND THIS LOCATION !!!
  • PN
    P N
    Oct 24, 2025
    1.0
    Don’t order chicken unless you want food poisoning. I ordered food 10/22 and it was chicken and I’ve been throwing up and having the runs since. Smh, the chicken was chewy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 28959 Mound Rd, Warren, MI?

McDonald's at 28959 Mound Rd is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery, including same-day and no-contact delivery options.