Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,336 reviews
5 stars
591
4 stars
359
3 stars
359
2 stars
229
1 star
798
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, improperly cooked, or missing items, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of mobile orders were noted.
Management Issues
Customers expressed frustration with management's lack of responsiveness and failure to address service problems.
Inconsistent Experience
While some customers reported positive experiences, the overall sentiment indicated a decline in service quality compared to previous visits.
- MMMo1986Nov 17, 20251.0This spot is trash, straight up. Wait times are ridiculous no matter what hour you pull up. Staff acts like they don’t wanna be here and you’re the problem. Food takes forever and still comes out wrong. Avoid this one.
- CBCrowned BeautyNov 16, 20251.0They got my mobile order wrong, replaced it with some lukewarm food, then proceeded to question me and have an attitude because I asked for fresh food. Then “oddly” enough as I was waiting for my food, ANOTHER customer comes in saying that part of his order was wrong too! Fix those attitudes, nobody told you to work there, it was a personal decision!
- MMmcshelly10Nov 8, 20255.0I went thru the drive-thru. It was fast, courteous, and efficient. The food was fresh and hot. The price was decent.
- ESErica SeymourNov 5, 20251.0Lazy and unorganized service. Nastiest No Salt Fries. Asked for fresh fries, she gave same fries w salt. Food is not fresh. No Refills. Understaffed. Go somewhere else.
- LLLilyOct 26, 20251.0Drive thru took over 20 minutes to even get to the pay window. Then they lost my order and had to reorder it. Then I sat there waiting for my food for another 15 minutes. Drive thru workers were also very cocky and rude. I got my food and it was all puffy breading and burnt with little to no chicken in it, it wasent spicy like I ordered and there was mayo on it. Then the 2nd sandwich I ordered had no sauce on it. The fries were very soggy and not cooked well. Having to wait 25-30 for "fast food" just for it to turn out how it did is unacceptable. Company needs to do better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11631 10 Mile Rd, Warren, MI?
McDonald's at 11631 10 Mile Rd, Warren, MI is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What delivery options are available at McDonald's in Warren, MI?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's online or via mobile apps?
You can order through the McDonald's app available on iOS and Android, or use their online ordering links.
Where can I find McDonald's in Warren, MI on social media?
Their Facebook page is at https://www.facebook.com/111767288860100 and their Instagram handle is @mcdonalds.
Are there any gas stations near McDonald's at 11631 10 Mile Rd?
Yes, nearby gas stations include Shell, BP, and Sunoco, helpful if you want to fuel up before or after your meal.
Can I visit other fast-food restaurants near this McDonald's?
Yes, nearby fast-food options include Krispy Krunchy Chicken, Arby's, and Tubby's Sub Shop for variety before or after your visit.
What are some automotive services near McDonald's on 10 Mile Rd?
Nearby automotive services include MotorCity Auto Services, Warren Auto Wash, GreatWater 360 Auto Care, and Mr. Muffler.
Does this McDonald's location offer WiFi and mobile offers?
Yes, this McDonald's provides free WiFi and supports mobile ordering with special offers.