McDonald's

2.9
2345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11631 10 Mile Rd, Warren, MI
48089, United States

Hours

Reviews

2.9
2,345 reviews
5 stars
593
4 stars
362
3 stars
362
2 stars
230
1 star
798

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Freshness

Many reviews highlighted issues with food being served cold, stale, or improperly cooked, including raw chicken and soggy fries.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.

Management Issues

Several reviews mentioned poor management practices, including lack of responsiveness to customer complaints and inadequate staff training.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with specific staff members and appreciated the quality of food on certain occasions.
  • CM
    Colton Minor
    5 days ago
    1.0
    Lady who handed out the food was rude. You'd think they'd be all over doing less work in there based on attitudes, but somehow not putting cheese must be more work.
  • BP
    Bonnie Peck-Koliba
    6 days ago
    2.0
    I forgot to order a Coke, so I went back to the place order. I was told I could not use my debit card twice without a manager's approval, so I provided a different bank card. I checked my balance, and I was charged twice on the same card, but with a random amount of $ 3.90. Called to get a refund, but no one answered. Please respond so I don't have to report to my bank as a fraud charge.
  • HH
    Helen
    Jan 3, 2026
    4.0
    I go to this McDonald's on a regular basis and each visit is different. Some good & some bad. But I've never really have had any missing food
  • AR
    April Rienstra
    Dec 13, 2025
    1.0
    HORRIBLE SERVICE! MEAT IS RAW! HEALTH DEPARTMENT NEEDS TO SHUT THIS PLACE DOWN!
  • DT
    Donald Teasley
    Dec 6, 2025
    3.0
    Drive thru was cash only at the time. Had to go inside to use credit card which lengthen our visit.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11631 10 Mile Rd, Warren, MI?

McDonald's at 11631 10 Mile Rd, Warren, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.