Customers frequently praised the burgers for being juicy, flavorful, and well-prepared, with many highlighting specific items like the Bloody Mary burger and nacho burger.
Service Experience
The staff received numerous compliments for being friendly, welcoming, and attentive, contributing to a positive dining atmosphere.
Cleanliness Issues
Some customers reported unsanitary conditions in the restaurant, including dirty floors and broken seating, which negatively impacted their experience.
Value for Money
While many found the prices reasonable for the quality of food, a few customers felt that the portion sizes did not justify the cost.
Atmosphere
The restaurant's location and ambiance were appreciated, especially its connection to an arcade, although some noted concerns about outdoor seating safety.
CM
Carlo Mercurio
Nov 14, 2025
1.0
Service was pretty horrendous. The staff was extremely nice, but it was literally one person running the show.
The overall atmosphere was kind of dingy, dark and miserable. The tables were very messy and sticky and the floor was filthy.
The food was probably one of the biggest disappointments. I saw an ad on Instagram and have heard good things, but I was misled. The Burger was OK, but you could’ve gone to any other place for a burger and been satisfied. The lemonade was just sugar, water, and mostly syrup…
Finally, the fries l. I had to dedicate a I had to dedicate an entire paragraph to this Item .These were the worst fries I have ever had from a restaurant in my entire life. They were beyond overcooked and saturated with grease. Imagine, biting into a crunchy fry filled with oil instead of potato, and the oil is old and bitter. My family owns food trucks and I have been working in them since I have been 13 and I am now 25. These fries were probably sitting at the bottom of the fryer and just scooped up into a container and served. The biggest waste of money. Immediate buyers remorse.
The amount of money that you pay for The amount of food you receive is bad enough, let alone the quality of the food being mediocre at best.
SW
Seth Wilson
Nov 11, 2025
5.0
Glad to see they were able to get a brick and mortar location. Food was hot and fresh, crazy good taste. Nacho burger was messy but a flavor bomb. Cajun fries were super fresh and trying the dogs for the first time were amazing.
AA
Alex
Nov 9, 2025
5.0
Really good food and service as well as atmosphere, it has really good food options and variety in burgers from normal to Cheeto, which is the one I got and is super good
KD
Karina Dottor
Nov 9, 2025
5.0
Las hamburguesas son deliciosas y están bastante bien elaboradas. Las papas crujientes y con muy buen sabor!!! Un lugar agradable con buena comida y servicio excelente por parte del personal!!!
DM
Dimitri Mitropoulos
Oct 25, 2025
1.0
🤮 Extremely disappointed. First time here and this place was absolutely filthy. When they're comfortable letting the parts people can see get so gross, just imagine what the kitchen must be like. Behind the counter there was a wet/dirty mop just laying on the ground and trash and napkins spread around the floor (pictured). Then I took a seat to wait and the booth's seat was broken and I fell in! I mentioned it to the staff and he just said "thanks for letting me know". The place itself smelled bad so I went into the hotel lobby right outside the and told the kid at the counter if he there and to let me know when my order comes up (it's like 15 feet away). You probably guessed what happened next. He didn't let me know and eventually I came and got my order. I asked him "hey how come you didn't let me know?" and he looked up from his phone for just long enough to apologize.
Then I got home opened my order and it was completely wrong! Ordered a hot dog and got chicken nuggets lol. Totally different burger too.
I didn't touch the food and called three times for a refund but they never answered. So I drove all the way back and thankfully they were very kind & understanding (offered to remake it, etc) and gave me the refund immediately.
Brick and mortar is really different from a truck so I hope the owners cut their losses before sinking too much into a physical location they aren't committed to running well.
Frequently Asked Questions About The Burger Truck Troy
What are the regular operating hours for The Burger Truck Troy?
The Burger Truck Troy is open daily from 12:00 PM to 12:00 AM.
Does The Burger Truck Troy offer takeout and delivery services?
Yes, The Burger Truck Troy offers both in-store pickup (takeout) and delivery services.
What are the holiday hours for The Burger Truck Troy?
The Burger Truck Troy is closed on August 29-31, September 1-2, and September 26, 2025. On October 13, 2025, it opens from 4:00 PM to 12:00 AM, and on November 6, 2025, it opens from 12:40 PM to 12:00 AM.
Where is The Burger Truck Troy located?
It is located at 2537 Rochester CT, Troy, MI 48083, United States.
What types of restaurants and cuisines does The Burger Truck Troy offer?
The Burger Truck Troy is a burger joint, hamburger restaurant, fast food, American restaurant, hot dog stand, halal restaurant, family restaurant, caterer, and mobile caterer.
How can customers view the menu or place an order online?
Customers can view the menu and place orders online at https://theburgertruck.com/menu.
What is the contact phone number for The Burger Truck Troy?
You can reach The Burger Truck Troy by phone at +1 313-645-4564.
Are there hotels nearby The Burger Truck Troy where visitors can stay?
Yes, nearby hotels include Holiday Inn, Wingate by Wyndham Troy, Quality Inn, Eagles Landing Apartments, and Red Roof Inn, offering convenient accommodation options for visitors.
What recreational or dining spots are near The Burger Truck Troy for visitors to explore?
Nearby you can find Mountain Jack's Steakhouse for dining and Stay Strong CrossFit for fitness activities, enhancing your visit with food and recreation options.
Are there educational or community centers close to The Burger Truck Troy?
Yes, nearby educational and community facilities include Evans Village Academy, Morse Elementary School, Aqua-Tots Swim School Troy, Kilgour Scottish Centre of the St. Andrew's Society of Detroit, and St. Andrew's Society of Detroit Annual Highland Games.