Morton's The Steakhouse

Reviews

• SH

  Samantha Hillis

  2 days ago
  1.0
  Was so looking forward to this dinner and was pretty surprised by the low quality in both service and food. I always assumed Morton’s would be very high quality and was super disappointed to receive a burnt steak, mashed potatoes that tasted like instant potatoes that you didn't add enough milk to, and to top it off I had to ask repeatedly just for water throughout the entire night. Even the bathrooms were kept in a disgusting state. I felt like this place was trying to appear like a super nice steak house instead of just actually being one? So thankful that we got to pay most our bill with gift cards or I would’ve been extremely upset to have paid that entire bill for the experience we had. This place needs to either lower their prices substantially or they need to improve their quality of food because the math isn’t mathing here! Would never go back. You’re better off going to Texas Roadhouse than this place. Hate to ever leave a bad review but I genuinely felt obligated to warn others about this.
• SN

  Stephanie Nofar

  Feb 17, 2026
  3.0
  I preface this review by saying that I do understand that we came here on the day before Valentine’s Day. But also, the food, service and overall experience should not have been less than for that reason. First, we had a reservation but waited about 30 min and ended up taking a table in the bar area bc the wait didn’t look like it was ending anytime soon. Our waiter was super nice but I think they were very understaffed. It took a couple times of us asking for bread to actually get it. For being a steakhouse, One of the steaks was way overcooked and had to be sent back. Then at the end of the dinner which took approximately 3.5 hours, myself and my friend asked for our steaks to be boxed (the waiter had taken my plate earlier to box up my leftover salad so I didn’t think anything of it) but the waiter took my steak and never boxed it and brought a box for my friend. I was disappointed but at that point I just wanted to leave. The food was just okay. I love truffle anything and love corn but the truffle cream corn was not great. Just tasted mushy. Brussels sprouts were undercooked also. Just not a great experience. I know it was Valentin’s but get extra staff or take less reservations if it’s going to hinder the customers experience. It’s not a cheap place so it never feels good leaving after a large bill and not feeling content with the food, service and overall experience.
• LH

  LORI HEARD

  Feb 17, 2026
  3.0
  MY HUSBAMD AND I USED TO FREQUENT YEARS AGO AND THEN WE HAD A FEW BAD PLATES AND STOPPED..WE REVISITED ON VALENTINES DAY AND THATS IT...MY HUSBAND MADE A RESERVATION FOR 9PM..NOT ONLY DO YOU NEED A CREDIT CARD ON FILE FOR RESERVATION (OKAY) BUT WHEN THEY CALLED TO CONFIRM THEY MADE IT CLEAR ONLY A 15MIN GRACE PERIOD (OKAY) AND ONLY 1.5HOURS FOR DINING DUE TO THE HOLIDAY (OKAY) ..WE WERE TOLD THERE WERE 9 TABLES IN FRONT OF US AT 9PM!! ..IT WAS SO MANY PPL WAITING AND STILL ARRRIVING (SO THEY OVER BOOKED!!! ...WE SETTLED FOR HIGH TOPS AT THE BAR INSTEAD WHICH SAT US FASTER...HOWEVER IT TOOK AN HOUR AND 15MKNS JUST FOR OUR SALAD TO COME OUT AND THAT CAME OUT BEFORE THE BREAD!!!! THE FOOD WAS NOT GOOD..MY SALMON LOOKED LIKE SOMEONE DROPPED A PIECE AND SAID JUST TAKE IT OUT (PHOTO ATTACHED)...THE SERVICE WAS OK ALTHOUGH HE HAD TO GO UP TO THE BAR FOR A REFILL ON HIS SPRITE BECAUSE WE HAD BEEN JUST SITTING THERE WAITING...SAD TO SAY THIS IS OUR LAST TIME...NOBODY APOLOGOZED AND EVERYONE WAS JUST AS UPSET INCLUDING THE RUDE GENTLEMAN AT THE FRONT..THE FEMALE WASNT SHE WAS JJST FRUSTRATED BUT THE ATTITUDE OF THE GENTLEMAN WAS HORRIBLE..I HOPE IT GETS BETTER...THEY USED TO HAVE A DRESS CODE..THEY EVEN SAID IT WAS ENFORCED ON THE CONFIRMATION CALL... BUT PPL HAD ON STREET CLOTHES SMH... JUST NOT THE SAME.... VERY DISAPPOINTED *THEY DID RESPOND VIA EMAIL AS FAR AS FOLLOW UP AND STATED I WOULD BE CONTACTED VIA PHONE AND NOTHING YET..UPDATING MY FOLLOWERS...STILL WAITING...
• IE

  Igor Efremov

  Feb 16, 2026
  1.0
  Morton's was so disappointing that I feel obligated to write this review. They called us the day before with a lecture that felt like a collections agency tracking down a debt. They emphasized strict punctuality and the dress code so hard, the woman actually offered to explain what "business casual" means. We followed their rules, showed up right on time, and still had to stand in the lobby for 30 minutes. It wasn't just us, either - the place was packed with other "punctual" people waiting on tables that apparently didn't exist. When we finally sat down, the service was in a complete meltdown. I watched a table nearby sit there for 45 minutes eating bread, realize their food wasn't coming, pay for the bread, and just leave. It took us 20 minutes just to get drinks, and honestly, I wish they hadn't bothered. They served clearly stale wine and put crushed ice in a martini. The food was the final insult. The steaks tasted old, and they served me a rotten oyster. I tasted it and immediately had to spit it out on the plate. I asked for a fresh glass of water right away, and it took them 15 minutes to bring it. I sat there for a quarter of an hour with the taste of spoiled shellfish in my mouth because nobody could be bothered to pour a glass of tap water. The entire night felt like a long fever dream. Someone nearby started blasting old western cowboy music on full volume from their phone. This went on for a solid 10 minutes, and not a single staff member asked them to stop. Then, an older gentleman - who had clearly enjoyed too many of those gas station martinis - started stumbling table to table, tripping over chairs and practically hovering over strangers' plates. Again, the staff did absolutely nothing. I paid for the oysters, which is fine - I ordered them - but the kicker was watching the table next to us get their steak taken off the bill just because it was slightly overcooked. Meanwhile, I'm paying full price for spoiled shellfish and slushy martinis. To cap it all off, my wife went to the restroom before leaving and found exactly one working sink. You'd think they could afford a plumber. When they offered us dessert, we just got up and went to Shake Shack next door. That shake was the only thing I consumed that night that didn't taste like regret. If you have the audacity to lecture me on a dress code, have the decency to serve food that isn't actively decomposing. You're charging luxury prices to play Fear Factor in a blazer.
• JJ

  Jill Jacobs

  Feb 15, 2026
  1.0
  We had a 315 reservation. 1st to be sat in our area along with a 4 top that did not have a reservation. Took 15 mins for the to bring us a menu (sat in the bar area at a high top). Then close to 40 mins for our appetizer to come out. The lobster was extremely difficult to pull from the shell Then a long wait for a single Caesar salad. After waiting another significant amount of time my lamb chops came out raw. Server just made excuses saying it’s a holiday. We were her first table! And at 315 2 hours for 2 people who had simple orders is not acceptable. Especially when the food was not edible. The 4 top finishes there whole meal before our main dishes even came out. And the 2 top next to us had their food before we did as well and they say about 15-20 mins after us.

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