McDonald's

3.1
1819 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21300 Ecorse Rd, Taylor, MI
48180, United States

Hours

Reviews

3.1
1,819 reviews
5 stars
532
4 stars
298
3 stars
289
2 stars
160
1 star
540

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report friendly and helpful staff, while others describe rude behavior and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Feedback on food quality is largely negative, with reports of cold, stale, or poorly prepared items, alongside some positive mentions of fresh fries.

Cleanliness

Several reviews highlight cleanliness issues, particularly in the dining area and play area, suggesting a need for better maintenance.

Drive-Thru Efficiency

Customers frequently mention long wait times in the drive-thru, with some noting that the service is slower compared to other locations.
  • IH
    Ien Huss
    Nov 16, 2025
    1.0
    so bad The breakfast ends at 11, and I made my order at 10:30. I arrived there and she told me that I placed the order just now and that breakfast was closed. Then I went home, but she wasn’t honest about cancelling it. I had to go back again, enter the restaurant in person, and request my refund
  • MC
    Mary Cote
    Nov 15, 2025
    1.0
    I went here yesterday to order my child happy meals & me a meal & I went through the drive way & I informed the person taken my order that I had the free happy meal cards for each of my kids before I placed a order & she didn’t listen so when I got to the window the younge gently men had to call for manger to fix’s my order and promo off my kids is free happy meals & let me tell you this manger was wears a red tie and has a bunch of pins on his hat and wears glasses his manager skills are very poor & he has no respect for paying customers at all he very rude & unprofessional & was making assumptions that I did not have my children in the back of my vehicle in order to use their cards for each of them so I had open my sliding door of my vehicle to prove that I had my kids with me in order to use. My kids is free meal cards was very unprofessional. & uncalled for For him to accuse me of lying that I did not have my children with me & for blaming me for not telling them that I had the free meal cards when I did I made it very clear to the woman who took my order before I placed my order so it was not my fault that his employees did not do their job correctly & didn’t listen to the customer and that he was mad that he had to come back there and promote the stuff off but I will never go back there again because of that manger disrespectful and unprofessional behavior while I just came to get my children happy meals & get a small meal for myself his behavior & disrespect was very uncalled for you guys need to get better management because all that manger did was have a attitude & was very rude & even close the window & was taking about me to & another employee in the back drive though widow saying how he can’t stand customer like me which was very rife because I didn’t do anything to him & I was very respectful & I will be calling corporate
  • TM
    Terrell Mclain
    Nov 14, 2025
    1.0
    Good place but the people they put in it is just a shame the manager sucks and is very disrespectful can't talk for both but I can pin point him he wears a red tie and has a bunch of pins on his hat and wears glasses his manager skills suck thru the roof and he need to be sent back to the register or go back to cleaning the bathroom/ stalls and making sure the play area is in good shape but that place has been flipped upside down due to his poor management skills replacement asap if you want to keep the money coming in and your costumer's happy because tonight visit was a nightmare with that guy never going back there again till he's gone.thanks for the lesson we'll learn and a lesson well taught ✊🏽🤡💯👍🏾
  • WY
    whocares yousuck
    Nov 14, 2025
    1.0
    Do not go to this place the food is not cook righ,had a problem with a meal and they didn't want to compensate me,so if you go there you are a nasty
  • JJ
    Jodi Johnson
    Nov 8, 2025
    1.0
    Do not go to this mcdonald's. They r so rude!! Girls through the drive through always has an attitude. Got sausage mcmuffins that were burnt n had something liquid all over them. Call the manger and she tells me I have to bring them back to make sure im not lying ...lmao....terrible place ...ill never go back here again...

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 21300 Ecorse Rd, Taylor, MI?

McDonald's in Taylor, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru that operates 24/7 every day of the week.