Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees are praised for politeness while others are criticized for rudeness and unprofessional behavior.
Food Quality
Frequent complaints about food being cold, overcooked, or incorrect; some customers reported fresh and hot food.
Cleanliness
Inconsistent cleanliness reported; some customers noted a clean environment while others described dirty conditions.
Wait Times
Long wait times reported, especially for drive-thru and DoorDash orders, with some customers experiencing delays of over 30 minutes.
Management Issues
Concerns about management and staff training; several reviews suggest a need for better oversight and employee accountability.
MS
Mya Shores
Nov 3, 2025
1.0
waited 30 mins for a ten piece..
HM
Hussain Murshed
Nov 2, 2025
5.0
I literally had to pull over to leave a review. I’m sorry, but this McDonald’s is way too consistent in the best possible way. The fries were perfectly salty crispy to perfection. The big Mac was solid, and the crisp Dr Pepper to top it off. I really like this McDonald’s.
JZ
John Zimmerman
Oct 26, 2025
1.0
Just doing some doordash and the lazy slow workers decided to yell at me that there's a wait on doordash orders because they can't do their job. Watch camera mcdonalds
NC
Nancy Clinton
Oct 18, 2025
5.0
Very great customer service everyone is so nice and polite
BQ
BeeBe QueenB
Oct 16, 2025
1.0
Afternoon manager an her 2 minions need retrained or fired for customer service