McDonald's

3.5
729 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4997 Bird Industrial Drive, Stockbridge, MI
49285, United States

Hours

Reviews

3.5
729 reviews
5 stars
279
4 stars
140
3 stars
117
2 stars
62
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving items they did not order or missing items altogether.

Staff Attitude

Feedback varied on staff demeanor; while some customers praised friendly and helpful employees, others reported rudeness and lack of professionalism.

Food Quality

Several customers expressed disappointment with food quality, citing issues such as cold items, poorly prepared meals, and inconsistent taste.

Cleanliness

Multiple reviews noted cleanliness issues in the dining area and bathrooms, with some customers describing the environment as dirty.
  • JB
    James Bethka
    Nov 4, 2025
    1.0
    Very slow. 30 minutes in the drive thru for 2 people.
  • HH
    Hunter GK Hammerschmidt
    Nov 1, 2025
    1.0
    How does this facility take two years for a simple order. Food came out cold for waiting for an hour.
  • KO
    kevin olszewski
    Oct 25, 2025
    1.0
    1 hour in drive through and had to correct people to get correct order. There is definitely problems at this location. Now driving to Mason instead of going here because sadly its faster.
  • AS
    Alex Schweda
    Oct 5, 2025
    1.0
    Slowest service ever 😔
  • TB
    Triple B
    Sep 30, 2025
    1.0
    I ordered 2 deluxe mccrispy, gold edition meals. It did not come with bacon or cheese. When I called and told them they said they wrote it down, and that I would need to come back to say something further, but I do not go to that mcdonald's, nor do I live around there. And when I asked why they could not do anything about it, I was met with aggression. And then when I asked his name, because I was going to go to the g, m, like I was told he had hung up on me. Worst service possible i waited in line for like thirty minutes for that sandwich just to come out messed up or sandwiches.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 4997 Bird Industrial Drive, Stockbridge?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.