Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,245 reviews
5 stars
505
4 stars
268
3 stars
188
2 stars
75
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior from management.
Food Quality
Several customers complained about food being served cold, undercooked, or incorrect, while a few praised the freshness and taste of the food.
Cleanliness
Some reviews noted that the restaurant was clean and well-maintained, but others pointed out issues such as sticky floors and unsanitary conditions.
Efficiency
Many customers experienced slow service, particularly during late hours, with complaints about long wait times and inefficient drive-thru operations.
- MHMarta Hayden1 day ago5.0The order came out good. Nothing missing. Best location near my home.
- HSHanc SpartakuNov 29, 20251.0Well horrible experience with store manager named Jeff on 11-29-25 at 10:55 pm. This guy is so rude that he cant teach common sense. These are the exact words of him after I expressed my self that it wasn’t fair that i was waiting on the drive thru lane for good 5 min and another car came on the other lane and that car hot served first. I told him that i have worked before in drive thru and I know that when a car comes in you get a signal that tells you a car is there. Once he heard what i said he told me that i cant teach common sense. Now even if I didn’t have any how a store manager can act this way. It isn’t a customer service at all. Hope the owner sees this review before it escalates to a fight with someone else because if I wasn’t with my family I would be saying something back to him.
- DGDena GilmerNov 26, 20255.0Great McDonald's, nice staff, very efficient drive through!
- CBCynthia BrownNov 21, 20253.0So you saw this and still gave it out
- CRCarter RillietNov 7, 20255.0Ive lived in Sterling Heights my whole life (minus a brief 8 months) and Ive always loved this mcdonalds. Its always had solid food, been clean, and had great service. But tonight was literally 15/10, and hit every mark. Its currently 2:14AM while I write this mind you and all this happened 30 minutes ago lol. I called ahead making sure they had ice cream cuz my gf NEEDED a mcflurry. They said yes until 2AM. I got there, ordered from the drive thru and asked about the new chips ahoy frappe and they said it was good, so I tried it and I agree! Ive always loved this mcdonalds, but tonight employees Michael and Michelle really gave the best service I could have gotten. There was a bunch of little things I appreciated during this interaction as well but this paragraph is already gettin long lol. Moral of the story, Michelle and Michael from night shift made my evening tonight and the food was great too :) PS: sorry for any typos im tired as its very late for this, but I fr got THAT good of service here. Hence why Im staying up this late writing this👍
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with same-day and no-contact delivery options.
What are the drive-through hours at this McDonald's?
Drive-through is open from 6:00 AM to midnight Monday through Thursday, 6:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.
Can I order food from this McDonald's via a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 8280 15 Mile Rd, Sterling Heights, MI, 48312, USA.
Are there coffee shops nearby this McDonald's?
Yes, Tim Hortons, a coffee shop and cafe, is nearby where you can enjoy coffee and donuts.
What accommodations are near this McDonald's?
Nearby accommodations include Sterling Landings Apartments and Staybridge Suites Sterling Heights - Detroit hotel, offering convenient lodging options.
Are there other dining options close to this McDonald's?
Yes, various nearby restaurants include Lefty's Famous Cheese Steak Hoagies, Dairy Queen, Papa Romano's Pizza & Mr. Pita, and Naruto Sushi for different cuisines.