Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,418 reviews
5 stars
470
4 stars
251
3 stars
173
2 stars
110
1 star
414
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, overcooked, or incorrectly prepared items.
Cleanliness
Many reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Management Issues
Several customers expressed dissatisfaction with management, citing a lack of responsiveness to complaints and poor staff training.
Inconsistent Experience
While some customers praised the service and food quality during specific visits, many others reported consistently negative experiences.
- TStim “updown” summer1 day ago5.0Wow amazing
- STSarah TrautmannJan 3, 20261.0This location gets your order right maybe once out of every 20 orders, and when they actually do give you the food you ordered, it’s cold and stale. The rare times the food is fresh, you’re waiting 20 minutes in the drive thru. Definitely worth driving farther to another location cuz this one sucksssss
- RFRodrigo F.Jan 2, 20265.0Big Mac Big Mac
- SFSharon FerrettDec 21, 20252.0It's always sloppily put together and never fresh. There is more ketchup on the outside of the bun than inside and any time I ask for them to put my food down fresh they say it all just came up 😂
- IIIlieDec 9, 20251.023 years of going to this McDonald's and not one good thing to say. The service here is a pour reflexion on the corporation as a whole. You have a manager that does not seem to care, ownership that does not attempt to address the concerns of the customer (read other reviews). I question myself everytime i stop there "what is gonna be wrong today?" Either I have to wait 35min or more for a simple order or im missing something from my order. Well this was the final straw I will not ever come back to this mcdonalds I will go out of my way no matter how inconvenient it is. I would also recommend that everyone do the same. Wish I could give negative 5 stars.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Shelby Twp?
McDonald's in Shelby Twp is open 24 hours every day except Monday, Tuesday, and Sunday when it operates from early morning until 11 PM.
What hours does the drive-thru at this McDonald's operate?
The drive-thru is open 24 hours every day, seven days a week at this McDonald's location.
Is delivery available at McDonald's in Shelby Twp?
Yes, delivery is available daily from 5 AM to 11 PM on weekdays and starting at 4 AM on Sunday through the McDonald's delivery service.
What pickup and delivery services does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or by using quick links provided online.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a 24/7 drive-thru service available.
What are some nearby places I can visit before or after eating at McDonald's?
Nearby places include Walgreens for pharmacy needs, Valvoline Instant Oil Change for car maintenance, and LaVida Massage for relaxation services.
Are there other dining options close to McDonald's in Shelby Twp?
Yes, nearby dining options include Detroit Wing Co., Little Caesars Pizza, Dimitri's Family Dining, and Subway for a variety of meal choices.
How can nearby financial services assist me when visiting McDonald's?
Nearby financial services like TCF Bank, LibertyX Bitcoin ATM, and Western Union can help with banking, cryptocurrency transactions, and money transfers during your visit.