McDonald's

3.4
1081 reviews
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Business Details

115 W Washington St, Saint Louis, MI
48880, United States
(989) 681-3603
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 W Washington St, Saint Louis, MI
48880, United States

Hours

Reviews

3.4
1,081 reviews
5 stars
339
4 stars
227
3 stars
208
2 stars
109
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and mistakes with orders.

Food Quality

There were numerous complaints about cold, old, or improperly prepared food, including issues with cleanliness.

Staff Behavior

Several reviews highlighted rude or unprofessional behavior from staff, although some praised individual employees for their friendliness.

Cleanliness

Concerns were raised about unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Mixed Experiences

While some customers had positive experiences with quick service and good food, many others expressed dissatisfaction, indicating a lack of consistency.
  • AM
    Alora Martin
    1 day ago
    2.0
    Usually pretty mediocre, but today we paid for extra sauce through the app and got none. Also the tenders I got were cold and very dry. They seemed understaffed so we didn't go back and give them any trouble or anything, it was just disappointing.
  • AH
    Ashlin Hamstra
    4 days ago
    1.0
    Get new lids. Billion dollar company and have cheap lids, stuff has spilt in my car multiple times.
  • MB
    Michael Bachman
    Dec 24, 2025
    4.0
    Small McDonald's. Not a lot of room. But how much room do you need for fast food? Food was good. Service was speedy.
  • CB
    Chris Brunson
    Dec 22, 2025
    3.0
    The manager was great it was the kids running the place they didn't know what they where doing
  • LS
    Lisa M Starke
    Dec 5, 2025
    1.0
    Very disappointed in the customer service department. Ordered drive thru, gave the code and placed my order. I was then asked what the code was for? I gave him the deal and price. The worker stated to pull around and he would figure it out at the window. When I arrived at the window, he very politely stated he was figuring it out and said it would be just a minute. I watched him on a calculator do the math, called someone over (I assumed a manager) to override. He then opened the window, took my payment and stated the code didn't go through and it would be full price. I calmly stated to cancel my order. He apologized and handed my card back. This has happened before at a different restaurant and the manager over rode the amount. I understand computers glitch but to not fix it when you have the capability to do so is not acceptable. The worker looked mortified and embarrassed to have to tell me it was full price. Shame on management for not telling me in person and not fixing the issue! I do applaud the cashier for remaining professional. Poor guy has a tough enough job Without the support of management, it makes it tougher!
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Saint Louis, MI?

McDonald's in Saint Louis, MI is open daily from 4:00 AM to 11:00 PM, except Thursday to Saturday when it opens at 5:00 AM.

When is the McDonald's drive-thru open in Saint Louis, MI?

The drive-thru is open Monday through Wednesday and Sunday from 4:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it operates from 4:00 AM to 12:30 AM.