McDonald's

3.4
1073 reviews
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Business Details

115 W Washington St, Saint Louis, MI
48880, United States
(989) 681-3603
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 W Washington St, Saint Louis, MI
48880, United States

Hours

Reviews

3.4
1,073 reviews
5 stars
340
4 stars
226
3 stars
205
2 stars
107
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with waits of 15-60 minutes being common.

Food Quality

Numerous reviews mentioned issues with food quality, including cold or old food, and incorrect orders.

Staff Attitude

Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

There were complaints about unsanitary conditions, including dirty bathrooms and food preparation areas.

Mixed Experiences

While some customers praised the friendly staff and good service, many others had consistently negative experiences.
  • JC
    Jessica Czachowrski
    1 day ago
    1.0
    Cold fries, cold nuggets, cold burger, na sauce. Thanks for the awesome experience. I should have driven to Alma.
  • RP
    Roxanne Powelson
    Oct 11, 2025
    1.0
    Stood waiting for 15 to 20 minutes without service finally left without ordering went somewhere else 😡😡 why don’t they shut the doors if you can’t get service. And do not say order at the order at the machine because there’s disabled and people who cannot use them and employees will not help them and are very rude when ask to help and they embarrass the elderly and disabled people in front other people! So done with MCDONALDS 🤬🤬🤬
  • DS
    doug stanhope
    Oct 10, 2025
    5.0
    Mom and pop business. Locals only.
  • EH
    Erin Houghton
    Oct 4, 2025
    3.0
    No surprises here you get what you get.....
  • KK
    Kit
    Sep 13, 2025
    2.0
    Alrighty this one's gonna be a long one so buckle up. I went in there got my food in just a few minutes after ordering, had everything I ordered, no complaints. Now, I'm a slow eater and so it took me some time to eat. What I saw happen is the issue because like I said when I ordered my food everything was fine. They were in a bit of a rush but they were still getting orders out in decent time that is until this lady, Jelly, decided to take charge. She started yelling out names in the back I could hear her from the lobby. Moving people around and stuff telling them to do things, and just like that nobody in the lobby was getting their food on time. I'm not talking it took an extra few minutes I mean people I saw weren't getting their food until 15-20 minutes after ordering. The number of cars hadn't suddenly increased or anything either there was a steady line no different then before the only difference was her.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Saint Louis, MI?

McDonald's in Saint Louis, MI is open daily from 4:00 AM to 11:00 PM, except Thursday to Saturday when it opens at 5:00 AM.

When is the McDonald's drive-thru open in Saint Louis, MI?

The drive-thru is open Monday through Wednesday and Sunday from 4:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it operates from 4:00 AM to 12:30 AM.