Many customers reported slow service, with long wait times for food and drinks, and some experienced rude or inattentive staff.
Food Quality
While some dishes received praise for being excellent, many customers found the food to be bland, poorly executed, or not worth the high prices.
Positive Staff Interactions
Several reviews highlighted outstanding service from specific staff members, particularly bartenders and servers like Faith and Zayna, who enhanced the dining experience.
Atmosphere and Experience
The restaurant's atmosphere was generally well-received, with mentions of a pleasant rooftop and cozy dining areas, although some found the music too loud.
Menu Changes
Frequent menu changes disappointed some customers, particularly regarding the removal of popular items and perceived declines in food quality.
LR
Louella Richardson
Mar 10, 2024
2.0
The food was frankly super disappointing. The photos that people have posted looked amazing, our food when we got it looked amazing, just look at my photos. Me and my boyfriend were very excited to enjoy our meals, the gnocchi and the carbonara, and almost immediately tried them when our waiter put them down, only to immediately be VERY disappointed with the taste. It was the most boring and unflavorful food we have ever had the displeasure of eating.( And no, we aren't sick with covid or anything).
i understand that simple recipes and foods can be quite elevated but this wasnt that. Simple foods must be done well and our meals werent. The carbonara was basically spaghetti noodles with olive oil, with a teeny tiny hint of egg and cheese, i had to force myself to eat it so i wouldnt waste my money. the gnocchi had a very boring tomato sauce, and that was more edible, but still not great for the price.
The only reason this place gets two stars instead of 1 is their staff. Our waiter was very attentive, restocking on the bread and water often. He was nice and friendly and good at his job. The restaurant was nice, well cleaned,but the music was incredibly loud.
If you want pretty photos for social media and don't care about actually yummy food, then this is the place for you! We will not be coming back.
CC
Chris Camper
Jul 8, 2023
5.0
The food was great. I had a great sangria. Scallops were awesome (and I really don't even like scallops). But the thing that really took it over the top was the service. Andy made the first time experience GREAT. He was attentive without being overwhelming. He warned about how good the bread was, and warned not to get full on it before the food was served. (I definitely would have because the bread was crazy good). Ask to be seated in Andy's section.
LF
Lucetta Franco
Mar 2, 2023
5.0
Fabulous food in a place with great service and a great vibe.
Frequently Asked Questions About Pastaio Handmade Pasta & Pizza | Royal Oak
What are the regular opening hours of Pastaio Handmade Pasta & Pizza in Royal Oak?
The restaurant is open Wednesday to Sunday, with varying hours: Wed-Thu 5:00pm - 10:00pm, Fri-Sat 4:00pm - Midnight, and Sun 4:00pm - 9:00pm. It is closed Monday and Tuesday.
Does Pastaio Handmade Pasta & Pizza offer delivery and in-store pickup options?
Yes, they offer both delivery and in-store pickup services.
What are the delivery hours for Pastaio Handmade Pasta & Pizza?
Delivery is available Wednesday and Thursday from 5:00pm to 9:45pm, Friday and Saturday from 4:00pm to 11:45pm, and Sunday from 4:00pm to 9:00pm. The restaurant is closed for delivery on Monday and Tuesday.
Can I place an order for takeout at Pastaio Handmade Pasta & Pizza?
Yes, takeout is available Wednesday and Thursday from 5:00pm to 9:45pm, Friday and Saturday from 4:00pm to 11:45pm, and Sunday from 4:00pm to 9:00pm. The restaurant is closed for takeout on Monday and Tuesday.
Where is Pastaio Handmade Pasta & Pizza located in Royal Oak?
It is located at 208 W Fifth St, Royal Oak, MI 48067, USA.
What is the main contact number for Pastaio Handmade Pasta & Pizza?
You can reach them at +1 248-565-8722.
Where can I view the menu or place an order online for Pastaio Handmade Pasta & Pizza?
You can view the menu and place orders online at https://eatpasta.io/menu.
What other dining options are nearby Pastaio Handmade Pasta & Pizza in Royal Oak?
Nearby dining options include Mezza Mediterranean Grille for Middle Eastern cuisine, Onyx Modern Steak House & Whiskey Bar for steaks, HopCat for burgers and beer, Woody's Diner for bar food, Detroit Dog Co. for hot dogs, and Cafe de Marquis for cafe fare.
Are there nightlife venues close to Pastaio Handmade Pasta & Pizza for after-dinner plans?
Yes, nearby nightlife venues include 00 Bar, a dance club and pub, and HopCat which also serves as a lively beer bar.
Can visitors combine a meal at Pastaio Handmade Pasta & Pizza with a visit to local attractions or services?
Definitely. After enjoying handmade pasta or pizza, visitors can explore nearby restaurants like Mezza Mediterranean Grille, check out bars like Woody's Diner, or access local real estate services if interested in the Royal Oak area. This location offers a convenient spot for dining and local exploration.