McDonald's

3.3
2139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32222 Gratiot Avenue, Roseville, MI
48066, United States

Hours

Reviews

3.3
2,139 reviews
5 stars
698
4 stars
416
3 stars
369
2 stars
194
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and poor food quality, leading to dissatisfaction.

Operational Issues

Frequent complaints about the drive-thru being closed unexpectedly and long wait times for service.

Positive Experiences

A few customers noted friendly service and fresh food, particularly during morning hours.
  • JL
    James LaCombe
    Nov 9, 2025
    1.0
    If you go there any time after about 9:30pm-10:00pm, they wont help you! You can drive up to the intercom and sit for hours and not 1 person will help you! You drive to the window and people will grim and stare at you like your an inconvenience until you leave! Dont bother even stopping by! Always a 30 minute wait, never have ice cream or apple pies, fries are cold and only half filled... this location SUCKS!
  • BA
    Bridget Ashman
    Nov 1, 2025
    1.0
    Its a regular thing at this McDonald's for them to say that they aren't taken orders, this time due to shift change. Or their credit card machine is down. I told the gentleman that this has to be the worst McDonald's. He replied that some times it be like that. No where else be like that all the damn time.
  • TS
    Tiff Sahrow
    Nov 1, 2025
    1.0
    Just sat at the drive through for about 20 minutes, people were driving off. I got to the speaker no one said anything until I finally drove off. When I drove off there were no cars at either window. I watched from across the street at potbelly while my order was filled and they did not take another order the whole time. Even more people drove off. Even though its close I won't go back there. If they were having problems they could have communicated it to the customers.
  • FC
    Felicia Conley
    Oct 31, 2025
    1.0
    I've lived in this area for 20+ years and Roseville location is the worst. My most recent was today 10/31/2025...I brought 2 double fish fillets I ate one then on my other sandwich my son said mom stop eating don't take another bite but there's mold on my bun i called the 32222 Gratiot Riseville restaurant to inform them of the situation for them not to sell another one until they checked the buns the young lady employee.said am I sure I got it from them and I told her my receipt was in my hand I told her my receipt number and described the lady manager who rung me up the young lady on the phone proceeded to tell me it's impossible for a y mold to be on the buns then said am I sure it wasn't the green stuff from the tartar sauce I told her I been cooking for over 30 years I know the difference between mold and tartar sauce she proceeded to be very argumenative with me and told me to bring the sandwich back up to the store I said even if I threw up on the rest of it I surely will and imma give it to her. This McDonald's is always having so many issues.... If it's not waiting for your order a long time, it's something wrong with yoyr order, and not to mention they gave my order onetime to a Door Dasher by mistake, amdh
  • KZ
    Kaitlyn Ziehm
    Oct 30, 2025
    1.0
    I say this with my whole chest: this is the WORST McDonald’s I’ve been to in my entire life. Avoid at all costs. They don’t even take your order at the drive thru speaker. Literally ignore you. Not even a “I’ll be with you in a moment.” When they do decide they want to take your order, prepare to be in the drive thru for 15-30 minutes. The food itself is alright. Not great but not bad. It’s unfortunate because this McDonald’s is right around the corner from my house. I wish it was good. It’s very convenient, but I refuse to go here anymore after too many bad experiences. Definitely need a lot of work at this location. EDIT: I’m not submitting my feedback via another link. Do your job as an owner and solve your restaurant’s issues yourself, or submit the feedback to corporate yourself. I’m not doing your job for you.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Roseville, MI?

McDonald's Roseville location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.