McDonald's

3.3
1680 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26765 Gratiot Avenue, Roseville, MI
48066, United States

Hours

Reviews

3.3
1,680 reviews
5 stars
534
4 stars
338
3 stars
297
2 stars
131
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers experiencing issues with freshness and accuracy of their orders.

Cleanliness

Several customers noted unsanitary conditions and a generally dirty environment at the location.

Management Issues

Customers expressed dissatisfaction with management, citing unhelpful and rude behavior from managers and staff.

Inconsistent Experience

While some customers had positive experiences, many others reported that the service and food quality varied greatly, leading to frustration.
  • TT
    Ty
    5 days ago
    1.0
    I got a free hamburger 🍔 that's I ordered and they not ones but two times made it wrong first time it was just ketchup mustard and cheese now it's ketchup mustard onion pickle and no cheese like how hard is it to make a hamburger truly it's bun ketchup mustard pickle onion cheese and patty that's it not hard. Thing is to many people smoking weed will on the clock
  • KC
    Katrina Cracchiolo
    Nov 16, 2025
    1.0
    Food is always incorrect. I ordered breakfast sauce on a breakfast sandwich and they put ketchup and onions instead.
  • SL
    SimpleBeauty Love
    Nov 15, 2025
    1.0
    This is the worst location ever! You app for fresh food they ignore your requests.. if I pay for made to order food why do I have to pull up and wait 10 mins just to receive cold dry food?! They are terrible here all hours of the day
  • SM
    Steve Meiring
    Nov 5, 2025
    1.0
    This McDonald's is for real one of the worst ones I've ever been to. The service at the drive thru sucks and the people are so disrespectful. The food took forever even though they are not that busy at all. I am very disappointed and I will not go to this McDonald's anytime soon again!!!
  • JL
    Jessica Lavedas
    Oct 31, 2025
    1.0
    The employees are stealing the monopoly pieces off the boxes. Im upset because I don't eat this food offten and I was gonna get 2 peices that weren't computer generated. It was gonna be real chance. And nothing just the peel part and the peice is gone. So pissed.

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 26765 Gratiot Avenue, Roseville, MI?

The McDonald's at this location is open for dine-in service from 6:00 AM to 11:00 PM every day of the week.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, there is a drive-thru available, open daily from 5:00 AM until 1:00 AM the following day.