McDonald's

3.5
1504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15401 E 12 Mile Rd, Roseville, MI
48066, United States

Hours

Reviews

3.5
1,504 reviews
5 stars
546
4 stars
315
3 stars
266
2 stars
114
1 star
263

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

There were numerous complaints about food being served cold, stale, or not fresh, particularly fries and burgers.

Service Experience

While some customers praised friendly staff and good service, others highlighted poor service, including long wait times and unmotivated employees.

Cleanliness

Mixed reviews on cleanliness; some found the location clean while others noted unsanitary conditions.

Management Response

A few customers appreciated management's follow-up on complaints, indicating some level of responsiveness.
  • CW
    Cheryl White
    Nov 15, 2025
    2.0
    They have the slowest drive thru in the area!!! Why do they only service one car at a time. I have watched people leave the line . Owner is losing money. I keep coming back and the experience is the same
  • BD
    Brittany Denby
    Nov 5, 2025
    5.0
    5⭐️ Great service provided by Ryan, Nolan, Marissa
  • MB
    Michael Billey
    Oct 30, 2025
    2.0
    Why you gonna make someone wait at the speaker for 5 minutes to tell me your closed when you are open for at least 45 more minutes. I work food service too, late customers suck but you take their orders. The late crowd justifies your closing staff. Gen Z needs a work ethic I'm gonna go to bed hungry cuz these kids don't want to make a cheeseburger. Either update your hours online or write up your night crew; online says open until 12 I shouldn't waste my time and gas for some 18 year old lives at home teen to tell me I can't eat today after working 12 hours. Rolls my eyes.
  • SA
    Serra Angel
    Oct 18, 2025
    1.0
    I went here for breakfast and for some reason the person changed my order to just a plain English muffin. I asked her if this was some kind of joke and she said yes. I said it wasn't even funny and she said people actually order it this way. So I drove off. I don't think I want to come here anymore
  • MT
    Michigan Transplant
    Oct 17, 2025
    4.0
    I like McDonald's, and I'm willing to admit it. McDonald's, including this one, is consistent. I like the hamburgers and the french fries, in particular. They are consistently good, with consistency being key. I would rather have a McDonald's hamburger than a fancy hamburger from a sit-down restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Roseville, MI?

McDonald's in Roseville is open from 4:00 AM to midnight Monday through Thursday, from 4:00 AM to 1:00 AM on Friday and Saturday, and from 5:00 AM to midnight on Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, from 5:00 AM to 11:45 PM on Friday, and from 6:00 AM to 11:45 PM on Saturday.