Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported cold, stale, or improperly prepared food, with several noting that their orders were incorrect.
Cleanliness
The restaurant was frequently described as dirty, with sticky floors and unkempt dining areas.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items.
Staff Attitude
Customers expressed frustration with the negative attitudes of employees, contributing to an overall poor dining experience.
JJ
Jaleshia
Nov 13, 2025
1.0
I would never eat at this location again, my lemonade tasted like dirty water and asked for exchange it still taste dirty, food was not fresh!! Please do better
SP
Steven Pew
Nov 9, 2025
2.0
I placed a mobile order and went in early to get it. I sat in view of the counter and waited for them to bring the food to the mobile order area. I was waiting a long time and went up to ask about it and they said, "Oh, it is ready." I said I've been waiting a long time, why didn't anyone say anything or bring it out. I got no response. They weren't busy and there was no reason someone couldn't have asked me or brought it out. That is not good customer service.
RH
Robert Hinh
Nov 7, 2025
5.0
Pretty consistent service. I usually order through their mobile app and it works all the time. The people at the drive thru are nice too.
NW
Nicholas Weingartz
Nov 1, 2025
1.0
Gets the order wrong legitimately every time. Kind of impressive
RM
Ruben Mendoza
Oct 20, 2025
1.0
Shorted 3 burgers, had to go back to get our order completed. No apology, very rude, awful service. Avoid this Wendy's
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester Hills, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester Hills, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 656-0839.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Walton Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester Hills, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location in Rochester Hills, MI currently open?
Yes, this Wendy's at 1344 Walton Blvd, Rochester Hills, MI is open and serves breakfast, lunch, and dinner every day from 9:00 AM to midnight.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 12:00 AM (midnight).
Can I order Wendy's food for delivery or takeout?
Yes, this Wendy's offers delivery where available and takeout options including dine-in and drive-thru. You can order online via their app or website.
Which payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 1344 Walton Blvd with questions or feedback?
You can call (248) 656-0839 to reach the location directly, or provide feedback via Wendy's Customer Care online or phone at 888-624-8140.
Does this Wendy's location provide nutrition and allergen information?
Yes, nutrition and allergen details are available on the Wendy's website, mobile app, and in the restaurant.
Where can I find menu prices and place an order online for this Wendy's?
Menu prices and online ordering are available at https://order.wendys.com or on Wendy's mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Starbucks for coffee, Pizza Hut for additional dining options, or Sammy's 3rd Generation for grooming services.
How can nearby restaurants like Tubby's Submarine Sandwich Shop or Lucky's Prime Time complement my visit?
After enjoying Wendy's, you might try Tubby's Submarine Sandwich Shop for different sandwich choices or Lucky's Prime Time steakhouse for a more formal dining experience nearby.
Are there any nearby wellness or beauty places close to Wendy's?
Yes, nearby wellness and beauty options include Leena Spa, Carriage House Salon, Bloomfield Nail & Spa, and Anytime Fitness for gym and wellness activities.