McDonald's

3.6
2766 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4985 Park St, Reed City, MI
49677, United States

Hours

Reviews

3.6
2,766 reviews
5 stars
977
4 stars
642
3 stars
574
2 stars
225
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from excellent and friendly to rude and inattentive.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or incorrect orders.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items.

Atmosphere

The atmosphere was described as typical for a fast food restaurant, with some locations being more inviting than others.
  • HJ
    Helpful Jess
    3 days ago
    1.0
    Incompetent is the only word I can come to when thinking about my experience going through this drive through today.
  • HH
    Hayley
    6 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ McDonald’s is always a reliable choice for a quick, satisfying meal. The food is consistently good, served hot and fresh, and there’s a great variety for both kids and adults. The restaurant is clean, well maintained, and easy to get in and out of. The staff are friendly and efficient, making the experience smooth even during busy times. Whether it’s a fast breakfast, a happy meal stop, or a quick lunch on the go, McDonald’s continues to be a dependable favorite for our family. Highly recommend! 🍟😊
  • CC
    Chase
    Dec 30, 2025
    5.0
    Best customer service I think I’ve had at a McDonald’s. The cashier girl was nice, gave me a free McFlurry due to a mix up and also thanked me for my service. Food was quick, fries were fresh, and when I asked for a refill for the road I got a cup size larger back from the manager. Small things, made my day, thank you
  • BH
    Brayden Huffman
    Dec 22, 2025
    4.0
    fries were undersalted.
  • M1
    Medic 1647
    Nov 29, 2025
    4.0
    The place was no different than any other McDonald's you go to nowadays. They all look the same. Sterile from the outside I'm barely anywhere to sit on the inside because everywhere you look is filled up with TV screens either showing McDonald's advertisements or screens they prefer you order from instead of talking to an actual human being. The line was too long on the outside so we just went inside for a cup of coffee and my grandmother didn't know how to use to touch screen so we tried to speak to a person but they were so preoccupied with playing on their phone and gabbing with their friend we actually had to get their attention to service. When they came to the counter to take our order the acted like we were bothering them in the entire event was what I typically expect from McDonald's. My grandma likes her small coffee black so of course hers came with lots of cream and sugar and I prefer my large coffee with cream and sugar and of course mine had only cream in it no sugar. What's the lastly I'll just say I got exactly what I expected rude distracted him please and mixed up orders that they didn't get it right and I wasn't even worth bringing to their attention.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4985 Park St, Reed City, MI?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.