Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from excellent and friendly to rude and inattentive.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or incorrect orders.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items.
Atmosphere
The atmosphere was described as typical for a fast food restaurant, with some locations being more inviting than others.
HJ
Helpful Jess
3 days ago
1.0
Incompetent is the only word I can come to when thinking about my experience going through this drive through today.
HH
Hayley
6 days ago
5.0
⭐️⭐️⭐️⭐️⭐️
McDonald’s is always a reliable choice for a quick, satisfying meal. The food is consistently good, served hot and fresh, and there’s a great variety for both kids and adults. The restaurant is clean, well maintained, and easy to get in and out of.
The staff are friendly and efficient, making the experience smooth even during busy times. Whether it’s a fast breakfast, a happy meal stop, or a quick lunch on the go, McDonald’s continues to be a dependable favorite for our family. Highly recommend! 🍟😊
CC
Chase
Dec 30, 2025
5.0
Best customer service I think I’ve had at a McDonald’s. The cashier girl was nice, gave me a free McFlurry due to a mix up and also thanked me for my service. Food was quick, fries were fresh, and when I asked for a refill for the road I got a cup size larger back from the manager. Small things, made my day, thank you
BH
Brayden Huffman
Dec 22, 2025
4.0
fries were undersalted.
M1
Medic 1647
Nov 29, 2025
4.0
The place was no different than any other McDonald's you go to nowadays. They all look the same. Sterile from the outside I'm barely anywhere to sit on the inside because everywhere you look is filled up with TV screens either showing McDonald's advertisements or screens they prefer you order from instead of talking to an actual human being.
The line was too long on the outside so we just went inside for a cup of coffee and my grandmother didn't know how to use to touch screen so we tried to speak to a person but they were so preoccupied with playing on their phone and gabbing with their friend we actually had to get their attention to service. When they came to the counter to take our order the acted like we were bothering them in the entire event was what I typically expect from McDonald's. My grandma likes her small coffee black so of course hers came with lots of cream and sugar and I prefer my large coffee with cream and sugar and of course mine had only cream in it no sugar.
What's the lastly I'll just say I got exactly what I expected rude distracted him please and mixed up orders that they didn't get it right and I wasn't even worth bringing to their attention.
What are the regular operating hours of McDonald's at 4985 Park St, Reed City, MI?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when delivery extends to 11:30 PM.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup or any mobile ordering options?
Yes, this location provides curbside pickup and supports mobile ordering through the McDonald's app.
Where can I find the full menu and place an order online for this McDonald's?
The full menu is available online at the McDonald's website, and orders can be placed through their online ordering link or via the McDonald's app.
What nearby transportation option can help customers reach McDonald's easily?
Greyhound Bus station is nearby, making it convenient for customers using public transit to visit McDonald's.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Subway, Taco Bell, and Burger King, providing variety for quick dining in the area.
What local amenities are close to McDonald's that customers might want to visit?
Customers can visit Reed City Park for outdoor activities or stop by the Old Rugged Cross Museum to explore local history, both near McDonald's.
How can the nearby gas stations like Wesco or Shell benefit McDonald's customers?
Customers can conveniently fuel up at nearby gas stations like Wesco and Shell before or after enjoying their meal at McDonald's, making it easy to combine errands.