Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,818 reviews
5 stars
469
4 stars
267
3 stars
256
2 stars
187
1 star
639
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers praised individual employees for their kindness, while others reported rude and unhelpful behavior, particularly from management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and cold food, leading to frustration and dissatisfaction.
Wait Times
Numerous reviews highlighted excessively long wait times in both the drive-thru and inside the restaurant, with some customers waiting over 30 minutes for their orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and poor food presentation, contributing to a negative dining experience.
Management Issues
There are complaints about poor management practices, including lack of training for staff and inadequate responses to customer concerns.
- CCcolt2 days ago1.0Didn’t even have the drive thru open but had no signage or anything indicating it was closed. People were driving around multiple times, yelling in the microphone with no response LMAO. Took 20 minutes to get a burger. Total clown show
- NMNakina M.3 days ago1.0White boy cashier didn’t know what he was doing .overcharged me $24 for a $ 19 order.tried to call the manager hung up on me called back white woman had the phone off the hook!
- JSJeanette SherwoodNov 14, 20251.0I would give this location a ZERO if I could!!!! The staff when ordering threw the drive thru is HORRIBLE!!! Smart mouthed,Done even let you finish your order before they keep cutting you off.They act like you being a paying customer is a problem! They are rude, disrespectful and extremely smart mouthed!!! Shame on the hiring manager for even employing people with this demeanor!!!!!
- MJMyra JessieNov 11, 20255.0I had a horrible experience in the drive thru with staff and ended up going in only to meet the new guy that had just taken over. I didn't get his name but when I tell you he made every worry go away with granduer, experience of food service, customer appreciation, and calmness. Thank you young man. You made a possible crazy situation, Great.If you're leading this new journey of this location, I'm here for it. Thank you Sir.
- KFKaren FeltonOct 28, 20255.0The staff at this McDonald's need to be praised they all are nice caring ppl that try to save the customers money with every order. Please give them all a raise. ( McDonald's by the hospital in Farmington Hills) The Drive-thru staff best experience the lady that took my order made me smile she is a great worker & beautiful human. The lady that gave me my order was very kind. Thank you to both of you! Well done great job. We need more people like the 2 of you. May you both thrive in life.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 26990 Grand River Ave, Redford, MI?
This McDonald's location is open 24 hours a day, every day of the week.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 every day.
Does McDonald's offer delivery service at this location?
Yes, delivery is available daily from 4:30 AM to 2:00 AM.
Can I order food ahead of time or use curbside pickup at this McDonald's?
Yes, you can use curbside pickup as well as mobile ordering through the McDonald's App or their online ordering platform.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Tim Hortons and KFC, offering coffee, burgers, and chicken meals.
What nearby automotive services can I visit along with this McDonald's location?
Nearby automotive services include Club Auto Services for repairs, Amen Oil Exchange for oil changes, and Fast Splash Car Wash for auto detailing.
Are there any nearby places for healthcare or dental services in the area?
Yes, Levson Dental Lab., Smiles Family Dental, Avon Animal Clinic, and Botsford Pulmonary Rehab are located near McDonald's for dental and medical services.
What recreational or dining options are near McDonald's at 26990 Grand River Ave?
You can visit The Hut Diner, Hamburger Hut, Caribbean Chill and Grill Jamaican Island Food, and Canterbury Palace for a variety of dining experiences nearby.