Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,582 reviews
5 stars
526
4 stars
283
3 stars
277
2 stars
146
1 star
350
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Several reviews mentioned issues with food preparation, including cold, burnt, or incorrect items, leading to dissatisfaction with the food quality.
Management Concerns
Customers expressed concerns about unprofessional behavior from management and staff, suggesting a need for better training and oversight.
Cleanliness and Environment
Feedback indicated issues with cleanliness, including reports of gnats and unsanitary conditions, contributing to a negative dining experience.
- DBDatz So Barbii2 days ago1.0So I order a cook to order fish sandwich and it’s hard crunchy and taste like it’s been double dip or just cook again!!! I’m livid!!! Cause I specifically said please don’t!!! I call and Mya the manager says oh it’s probably the grease old Can you come back Are you going to give me gas She didn’t apologize she just said well come tomorrow Yall gotta do better!!!!!
- ABAaron Bonnell-KangasJan 3, 20261.0Interior is a little modern hellscape at 2pm on Saturday. Floor and tables are filthy. Everybody who can avoid going inside does, so the only people in the lobby are a couple of delivery drivers, a couple of drunk (?) dudes who are complaining about how bad the service is, a quiet young couple trying to find somebody to fix their order, and me. The store is horribly short staffed, or in some kind of disarray, or something. Orders are taking 20 minutes plus to come out and most of them seem to come out wrong. The “HELP” buttons on the self-service order kiosks have all been pressed since who knows when, so they are all silently blinking orange. There is intermittent exasperated chatter from the kitchen. Absolutely nobody here - staff, customers, random people in the lobby - is having a good time. Not exactly recommended.
- SASky ArchDec 29, 20251.0I honestly can't believe what just happened to me... I just had a major incident at this locations that made me fear for my safety. I dialed 911 at the time of this issue. I order a small fry and proceeded to pay with a 50 dollar bill. The cashier gave me, one 20 dollar bill and four 5 dollar bills for my change. When I realized that a small fry shouldn't cost this much, I very politely asked for a refund. The manager came out and asked me why. I told him, I'm uncomfortable feeling ripped off, and just want my money back. He said, it's only 6 dollars!!!! And I said yes, however, it is my 6 dollars. He began to yell and swear at me to the point I dialed 911. I told him this was extremely unprofessional ,and I began to record him while he continued to harass me. The store located at 11310 Telegraph in Michigan
- JWJustin WinegardenDec 28, 20251.0Idk what's going on at night, this location always so slow at night (even when there's no line) I'll happily avoid this one to go 6 mins up the street
- JTJohnathon ThompsonDec 27, 20251.0I placed a order using the McDonald's app. The restaurant ran out of fries.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-thru service, and if so, what are the hours?
Yes, this McDonald's has a drive-thru available 24/7.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24 hours a day, 7 days a week, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 11310 Telegraph Rd, Redford, MI 48239, USA.
What nearby transportation option can help me get to McDonald's?
The Detroit Department of Transportation-Plymouth & Telegraph (Woodbine) bus station nearby can help customers easily reach this McDonald's location.
Are there any nearby schools close to this McDonald's?
Yes, Westfield Preparatory High School, Cornerstone Washington-Parks Academy, and Redford Service Learning Academy are close by, making it convenient for students and staff to visit.
What other dining options are near this McDonald's?
Nearby dining includes Popeyes® Louisiana Kitchen, Tubby's Sub Shop, Jet's Pizza, Gonellas Foods (an Italian delicatessen), and Scoops & Treats for desserts and ice cream.