Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,573 reviews
5 stars
526
4 stars
282
3 stars
277
2 stars
146
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, burnt, or improperly cooked items.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and a noisy atmosphere, detracting from the dining experience.
Management Issues
Customers expressed concerns about management effectiveness, citing lack of oversight and poor staff behavior.
- JJJanine Garrett (Jan)Nov 11, 20255.0I used the drive thru, it went as expected. Smooth order, food was fresh and hot. Employees were polite.
- AAAbeNov 6, 20251.0Unsafe environment waiting over 30 minutes and still my food was not ready
- RJRaven JacksonNov 5, 20252.0I got a drink only had to wait long for a cup and then the guy gave me a medium cup instead of a large rushing. The bathrooms are blocked from customer use after 2pm and I will have to wait until my next public location to use the bathroom because I'm not pushing or touching trash cans to get to the bathroom.
- WLWATCHING TV WITH KEEKEE LEENov 4, 20252.0I didn't enjoy my breakfast sanwich I couldn't eat most of it
- KBKirstyn BerryOct 14, 20251.0Waited forever for my food for it not to be right. Ordered a happy meal and just threw a 6 pc nugget in my bag and nothing that goes with a happy meal not even in the happy meal box. Male worker was too busy flirting with a female worker. Another worker just standing on their phone. Very rude and unprofessional. Only 2 workers actually doing their job. Gave us cookie and a pie for inconvenience and then tried taking them back. 2 female workers in lobby bags asking for the cookies and pies. Never coming back again
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-thru service, and if so, what are the hours?
Yes, this McDonald's has a drive-thru available 24/7.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24 hours a day, 7 days a week, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 11310 Telegraph Rd, Redford, MI 48239, USA.
What nearby transportation option can help me get to McDonald's?
The Detroit Department of Transportation-Plymouth & Telegraph (Woodbine) bus station nearby can help customers easily reach this McDonald's location.
Are there any nearby schools close to this McDonald's?
Yes, Westfield Preparatory High School, Cornerstone Washington-Parks Academy, and Redford Service Learning Academy are close by, making it convenient for students and staff to visit.
What other dining options are near this McDonald's?
Nearby dining includes Popeyes® Louisiana Kitchen, Tubby's Sub Shop, Jet's Pizza, Gonellas Foods (an Italian delicatessen), and Scoops & Treats for desserts and ice cream.