McDonald's

3.0
2393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15301 Telegraph Road, Redford, MI
48239, United States

Hours

Reviews

3.0
2,393 reviews
5 stars
626
4 stars
376
3 stars
428
2 stars
223
1 star
740

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Speed of Service

Many reviews highlighted extremely long wait times, often exceeding 20 minutes, with some customers leaving without receiving their orders.

Food Quality

Customers frequently complained about cold, burnt, or improperly prepared food, with several instances of missing items from orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, contributing to an overall poor impression.

Management Issues

Several reviews mentioned unhelpful or rude management, with complaints about staff not being properly trained or managed.
  • AR
    Aleja Reed
    Nov 15, 2025
    1.0
    Waited for a long time in the drive through didn’t get food I paid for and people who came after me was getting served before me don’t go here waste of time and money.
  • CC
    Cheryl Crawford-Gore
    Nov 12, 2025
    5.0
    Always clean. Manager is kind and helpful. My students love being able to sit in a clean atmosphere, have a bite to eat and chill.
  • FN
    Felicia Nguyen
    Nov 11, 2025
    1.0
    What a terrible place. Rushed for no reason. Would not allow you to even take a minute to think about what you want. You have lost a customer
  • DD
    Diamond Dakyra
    Nov 9, 2025
    5.0
    People only like to leave comments when something is wrong and not when something is right. All my food was hot and fresh. I went INSIDE. And the crew they had today was friendly , working and working as a team. I love to see it
  • DL
    Dequida Lenear
    Oct 26, 2025
    1.0
    The lady in the second window was extremely rude and act like it’s was a problem with doing her job. I asked for my food cook to order and I still got cold fries and nuggets. I wanted to keep the rest of my food but she want the whole bag back. Than I asked her a question kept saying have a goodnight mam. And I told her I was tell her store mananger and she said his sister is right here. And the all was laughing. Cuz clearly she know they not doing there jobs and she don’t care neither.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15301 Telegraph Road, Redford, MI?

McDonald's at 15301 Telegraph Road in Redford, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery service 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.