McDonald's

3.8
1264 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1432 E Grand River, Portland, MI
48875, United States

Hours

Reviews

3.8
1,264 reviews
5 stars
522
4 stars
299
3 stars
217
2 stars
73
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some experiences taking over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Customer Service

While some customers noted friendly and helpful staff, others reported rude interactions and poor service experiences.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • HF
    Holly French
    4 days ago
    1.0
    This McDonald’s sucks so bad. I paid for extra fudge, they hand me a sundae with light fudge, I was like can you add a bit more I paid for it, they hand me this.
  • DB
    Donald Bushard
    Dec 27, 2025
    5.0
    I had fast and friendly service. All workers encountered we helpful and friendly.
  • JS
    Josh Springer
    Dec 15, 2025
    5.0
    Not open till midnight as listed…
  • PB
    Preston Berezinski
    Dec 12, 2025
    5.0
    Just stopped thru for a $2.69 deal (QPC + Lg drink)… considering how cheap this was. I’m quite impressed with the friendliness and how fresh this burger is… I’ve had worse from other locations when buying full meals ($12+). Well done!
  • LH
    Libby Hilley
    Nov 20, 2025
    5.0
    Drive thru was fast and the workers were friendly! Which is rare these days.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1432 E Grand River, Portland, MI?

McDonald's is open daily from 5:00 AM to midnight (12:00 AM).

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).