Wingstop

2.5
240 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Portage S. Westnedge Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5228B S. Westnedge Ave, Portage, MI
49002, United States

Hours

Reviews

2.5
240 reviews
5 stars
70
4 stars
11
3 stars
7
2 stars
26
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising the wings while others complained about cold, soggy fries and poorly cooked chicken.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty interiors and improper food handling.
  • CD
    Cass Drake
    Dec 21, 2025
    5.0
    We have ordered here three times since moving here. Always great service and food. Some of these reviews are ridiculous.
  • MM
    Moneymakercain
    Dec 18, 2025
    1.0
    I have been waiting for my food for almost 25min. No ice in the pop machine so they give you 3 ice cubes in a cup. They tell me the reason the pop taste flat is because there is no ice in the machine 🤣🤣🤣🤣🤣I will never return
  • AS
    Alison S
    Dec 15, 2025
    1.0
    when i was sitting in my car waiting for my order last night the woman working was putting on fake nails right on the counter?? i saw her gluing/pressing nails on, and then handling food, and then going back to her nails. when my boyfriend went in to get our order she only had fake nails on one hand. i do nails at home so i know she was probably filing her dead skin cells all over the main countertop. so weird and gross. deranged even
  • KK
    Kamille
    Dec 12, 2025
    1.0
    THEY ALWAYS FORGET THE RANCH. don’t even waste your time, was my 3rd time trying it. arent they known for the ranch like how do you forget such a crucial part of the order?????
  • TC
    Travis Crusa
    Dec 7, 2025
    1.0
    I ordered a $40 deal that came with 3 sides of ranch and added a 4th. But I got 0, !!!!ZERO!!!!! Ranch. Completely ridiculous!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.