Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Feedback on service quality was mixed, with some praising friendly staff while others noted rudeness and poor customer interaction.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
Wait Times
Customers frequently mentioned long wait times, especially during busy hours, impacting their overall experience.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and playroom.
AK
Aiden Kirby
6 days ago
1.0
As a former employee of a local restaurant, I'm really tired of being served coke that is disgusting. I know it is not supposed to be see-through. I know that the machines need to be cleaned and refilled. This is appalling.
JL
Judy Gayle Levert
Nov 15, 2025
5.0
McDonald's commercials aim to portray warmth, everyday life, and moments of joy, utilizing a variety of marketing campaigns and the enduring "I'm lovin' it" slogan. Recent commercials in 2025 have featured celebrity collaborations, value promotions, and the return of retro themes like McDonaldland.
Key Aspects of McDonald's Commercials
Core Purpose: The primary goal has consistently been to showcase McDonald's as a place for "feel-good moments" and a "real slice of everyday life".
Iconic Slogan: The "I'm lovin' it" campaign, launched in 2003, is McDonald's longest-running and most successful marketing effort, recognized globally by its "Ba da ba ba ba" jingle.
FN
Francis Neal
Nov 4, 2025
4.0
Not bad for fast food! 🍟🍔 #FastFood #Meal #Snack
MS
Mark Caryl AKA Sparks
Nov 2, 2025
4.0
Food was okay but the staff were over heard making racial slurs.
GC
Groovy Chick
Oct 13, 2025
2.0
We were asked to pull ahead to 3rd window and wait, it was abt 5 min. When our order was finally brought out, we checked the order and as usual, missing items. I try to get the employees attention, no luck. So I call as were still at the 3rd window. No answer. No one comes back to the drive thru window. So had to go park and go in and ask for the missing items. The rest of the order was cold by the time we got our complete order. Not happy.