Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,602 reviews
5 stars
504
4 stars
283
3 stars
283
2 stars
144
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for food and orders.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, particularly in handling orders and customer interactions.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or poorly prepared items, while others praised the freshness.
Management Issues
Several reviews mentioned poor management practices, including lack of accountability and inadequate customer service.
Cleanliness
There were complaints about the cleanliness of the restaurant, including dirty restrooms and unkempt dining areas.
- CMCharlotte Martin1 day ago5.0Great service
- ACAnthony Caizza4 days ago1.0Took almost 30 min to get my food, they messed up my order so had to wait even longer, I got home and the order was still messed up. All the food was cold.
- RORay OsborneNov 11, 20255.0I enjoyed my visit
- BLbrandon lutzeOct 30, 20252.0Very slow at geting food and taking order
- WHWilver HarrizonOct 27, 20251.0Pésimo servicio, tardaron muchísimo para entregar mi comida para llevar.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Pontiac, MI?
McDonald's in Pontiac, MI is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's location?
Drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.
Can I get delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and extended hours on Friday and Saturday until 12:45 AM.
What types of pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Are there mobile apps available to order from McDonald’s in Pontiac, MI?
Yes, you can order using the McDonald’s App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa at this McDonald's location.
Does this McDonald's location have a drive-thru?
Yes, this McDonald’s location has a drive-thru service available.
What are some nearby food options around McDonald's in Pontiac, MI?
Nearby, you can find other restaurants including Wendy’s, Taco Bell, Walker's Traveling Barbeque food truck, Stuffed Bun diner, Tim Hortons coffee shop, and Cold Stone Creamery ice cream shop for a variety of food choices.
Where can I fuel my vehicle near McDonald's at 520 East Walton?
There are several gas stations nearby including Shell and Exxon to fuel your vehicle before or after your meal at McDonald's.
Are there any parks or recreational venues near this McDonald’s?
Yes, Jaycee Park is close by if you want to enjoy some outdoor activities before or after visiting McDonald's.