Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,695 reviews
5 stars
490
4 stars
280
3 stars
285
2 stars
154
1 star
486
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and poorly maintained facilities.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Management Issues
Several reviews pointed to poor management and staffing problems, suggesting a need for better training and organization.
- CDChristina Diamond2 days ago1.0I've been ordering McDonald's lemonade since this new kind came out. I'm a bit addicted to it so trust me when I say I've had it in multiple states, all sizes. I ordered a medium, 3 dang dollars, and they insisted a "medium lemonade comes in a small cup". No. It doesn't. Not from ANY of the places I've gone. In fact, the one I go to several times a week and get 2 larges for work, COME IN LARGE CUPS. On top of that, had to wave them down at the window for my ice cream because they didn't give it to us then proceeded to ignore us at the window.
- KGKirstin Gladding5 days ago5.0Op meal love it hope I come again tomorrow yummy mcflurrys and mc chicken 🍗 And fries and McDonalds is super nice 👍🏼
- VVVEDec 30, 20251.0Girl can u get off ur phone and give me my mcchicken frfr lol Edit. Why is the bun crunchy
- J6Jay 666Dec 8, 20251.0Came at 7:50pm to get food with family. First impression wasn't good considering both front doors were locked and some child running around had to open it. I understand if an employee couldn't find childcare or a parent is eating but the kid showed an employee something and the employee seemed aggravated, I understand since I too work in customer service but with customers around it's not something nice to say whatsoever. I didn't bother looking at names but one night gentleman did have to open the front door to tell others that the cafe was closed but the drive thru was indeed still open. Floors had multiple order stickers too which wasn't very cleanly.
- CCCJDec 2, 20251.0Horrible can’t even make a BACON QTR POUNDER RIGHT what BACON quarter ponder comes with no BACON wouldve just ordered a regular one had to go in twice and they still decided to mess the order up if people can’t speak English they needa not be working in fast food. LOL
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's located at 44961 Woodward Ave, Pontiac, MI?
Delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM the next day, Saturday from 4:00 AM to 3:59 AM the next day, and Sunday from 4:00 AM to 11:00 PM.
When can I use the drive-thru service at this McDonald's?
Drive-thru hours are Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday from 5:00 AM to 4:00 AM the next day, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to 11:00 PM.
What services does this McDonald's offer regarding order fulfillment?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are the main operating hours of the McDonald's at 44961 Woodward Ave?
The restaurant is open Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday from 6:00 AM to 9:00 PM, Friday and Saturday open 24 hours, and Sunday from 4:00 AM to 11:00 PM.
Are there other dining options near this McDonald's?
Nearby dining options include Ghost Modern Mexican, Motorcity Burgers & Co, Jim's Krispy Chicken, Krispy Krunchy Chicken, Pura Vida Jamaican and Costa Rican Cuisine, and The Wing Spot.
What nearby facilities can customers visit along with McDonald's?
Customers can visit nearby places like Trinity Health Lab Patient Service Center for medical services, Bloomfield Pointe Veterinary Hospital for pet care, and the M1 Concourse race track for automotive events.
Where can I find fuel or convenience stores near McDonald's on Woodward Ave?
Sunoco gas station, which also offers convenience store services and breakfast, is located nearby.
Does this McDonald's location offer any loyalty or rewards program?
Yes, they offer the MyMcDonald's Rewards program where you can earn points for free food.