McDonald's

3.4
1451 reviews
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Business Details

220 Ann Arbor Road, Plymouth, MI
48170, United States
(734) 453-4760
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 Ann Arbor Road, Plymouth, MI
48170, United States

Hours

Reviews

3.4
1,451 reviews
5 stars
469
4 stars
312
3 stars
254
2 stars
111
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple customers noting dirty tables and unsanitary conditions.

Staff Attitude

Several reviews mentioned rude or dismissive staff, particularly during busy hours, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold or overcooked items and a lack of freshness.
  • CC
    Chris Cloud
    Nov 14, 2025
    1.0
    I didn’t ask you to make an iced coffee hot, I’m not an idiot. I asked for one hot and one iced coffee, the aggression from management is something I would fire my employees over. But since I was already up charged twice why wrestle with a pig right?
  • US
    Uncle Scroge
    Nov 9, 2025
    4.0
    We ordered ahead for pickup, and of course, the order wasn't ready! We had to wait an additional five minutes while they readied our food. At least it was hot and fresh when we finally got it.
  • AA
    alexisbunker
    Oct 29, 2025
    1.0
    Says it’s open 24 hours but no one answers the speaker on the middle of the night. Hope you like paying your employees to be here for no reason.
  • DK
    Don Keylover
    Oct 25, 2025
    1.0
    Call me crazy but I don’t see this stuff as being worth 30 minutes from submit order on the kiosk to receipt. I did get nuggets preview because one was sitting on the table next to me. That said there were sufficient clean tables, just not all were clean for the hour!! We were here. If you must, maybe try drive through as I believe that was prioritized over the poor saps who wandered in.
  • MM
    Marc Massella
    Oct 24, 2025
    4.0
    Ordered large big mac meal and did not get the large pop w/monopoly piece, when you should, VERY DISAPPOINTED! NO offer of a 3rd piece off something else? Fries were Hot The big mac was just warm, pop lid almost fell off when picked up. McDonalds prices are all over the place, stop at several different ones and NOT ONE is the same as another! Getting VERY hard to keep coming back to McD's! I mean Wendy's has value meals also ! I like the monopoly game at McD's though !
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 220 Ann Arbor Road, Plymouth, MI?

This McDonald's location is open 24/7, every day of the week, including holidays.

Does this McDonald's have drive-through service and what are its hours?

Yes, it offers drive-through service available 24 hours a day, seven days a week.