McDonald's

3.5
1448 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15110 Beck Rd, Plymouth, MI
48170, United States

Hours

Reviews

3.5
1,448 reviews
5 stars
492
4 stars
326
3 stars
248
2 stars
123
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, with dirty tables and floors.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared items.

Management Concerns

Several reviews mentioned poor management practices, including unhelpful responses to complaints and lack of staff training.

Inconsistent Hours

Customers expressed frustration over inconsistent operating hours, with reports of the location being closed during advertised hours.
  • PT
    Paul Tyler
    Nov 3, 2025
    4.0
    Dinner before football game at the Big House! Go Blue!
  • ML
    Michael Lightbody
    Oct 25, 2025
    2.0
    Poor management. It is expected nowadays, but still annoying. The item I paid for and ordered was not available so they substituted. I didn't want the item they gave me and asked for a refund. She said they couldn't do that and wanted to hurry me away because I was at the drive-thru. I'm pretty sure if I asked the shake machine was down too. LOL. I won't be back and think I'm done with McDonald's in general. There food is mediocre at best, and it's not like they're even fast anymore. #LoseLose
  • CP
    Corey Pearce
    Oct 23, 2025
    1.0
    Two days in a row I’ve came to this location between 4am-5:30am. Both times been told “ they’re closed” by employees through the drive through. For a location that advertised 24hrs 7 days a week , who’s directly off of the expressway, next to hotels and in a business district this is absolutely ridiculous! Lazy staff not wanting to do their jobs!
  • JS
    Jake Sutton
    Oct 21, 2025
    2.0
    Soft drinks are usually weak tasting. Definitely have their mix off
  • KK
    Keegan Kendall
    Oct 8, 2025
    1.0
    Ordered through the app at this location, showed up and the manager/someone put up a sign saying they were closed. Said she couldn’t cancel my order either. Very unhappy with the system setup.

Frequently Asked Questions About McDonald's

What are the McDonald's Plymouth Beck Rd location hours of operation?

This McDonald's location is open 24 hours a day, 7 days a week.

Does the McDonald's at 15110 Beck Rd offer drive-through services?

Yes, the drive-through is open 24/7 every day.