McDonald's

3.2
1090 reviews
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Business Details

925 S Ortonville Rd, Ortonville, MI
48462, United States
(248) 627-6225
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
925 S Ortonville Rd, Ortonville, MI
48462, United States

Hours

Reviews

3.3
1,064 reviews
5 stars
327
4 stars
219
3 stars
182
2 stars
94
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, poor management, and long wait times, leading to a negative perception of service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing food altogether.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale items and poorly prepared meals.

Cleanliness and Maintenance

There were complaints about the cleanliness of the location, including broken facilities and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly staff and good service experiences, particularly with individual employees.
  • HS
    Haileigh s
    3 days ago
    1.0
    I've given it 3 years before I decided to do this but today was the last straw for me. Ortonville McDonald's is honestly the worst between getting the orders wrong at least every other time i come here and the Attitude of the employees they suck. But when you literally order an ice coffee and one sandwich they hand u your bag and tell you to pull forward to wait for an iced coffee is wild. To say the least I wrote this whole review while waiting on 1 small iced coffee. That they made wrong in the first place they literally had to add cream and sugar.
  • BS
    Bradley Singles
    5 days ago
    1.0
    I ordered two 10 piece nuggets with 6 extra sauces got home and found out I received no sauces and was missing a 10 pice nugget also the double quarter pounder I ordered was only a single so I got about half of what I paid for on the whole order
  • JJ
    Jon J
    5 days ago
    5.0
    I made a stop being hungry after doing some uber deliveries & the staff here was friendly & also the food fresh delicious i recommend this location to everyone !!!
  • JW
    James wedding
    Jan 3, 2026
    1.0
    This may possibly be the worst restaurant in the country. Nachos McDonald’s by the way all of them. If you see a good review…. It’s bc they Either work there or friends with somebody that works there. I suggest getting food ANYWHERE else.
  • NR
    Nickolas Ravenclaw
    Jan 3, 2026
    1.0
    This may be the worst meal I have EVER had. So bad, it’s almost comical. My fries wouldn’t be considered cooked, the sandwich looks like it sat in the rain for a few mins, it took 20 mins to even get our food, then to top it all off… they got the order wrong as usual. Worst meal, worst restaurant, and worse service. If you can avoid this place, I highly encourage you to waste your money elsewhere.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 925 S Ortonville Rd, Ortonville, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.