McDonald's

3.2
1078 reviews
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Business Details

925 S Ortonville Rd, Ortonville, MI
48462, United States
(248) 627-6225
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
925 S Ortonville Rd, Ortonville, MI
48462, United States

Hours

Reviews

3.3
1,052 reviews
5 stars
323
4 stars
219
3 stars
182
2 stars
94
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including stale items and incorrect orders.

Staff Attitude

While some staff were noted as friendly, numerous reviews highlighted unprofessional behavior and a lack of engagement from management.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, including dirty conditions and unsanitary practices.

Management Issues

Reviews indicated significant dissatisfaction with management, citing poor organization and lack of effective leadership.
  • IC
    Ian Chapman
    4 days ago
    2.0
    Check your food before leaving the drive through. It's about 50/50 if you get what you paid for and the phone never gets answered when you call to complain.
  • AD
    Adam Dambrosio
    5 days ago
    1.0
    I don’t even have words for how awful this mcdonald’s is. Being in Ortonville it’s not like there are many options, so we keep going back. 95% of the time they forget to put any syrup in our coffee, so it tastes like cheap coffee with nothing in it. not to mention you need to be pulled up for anything and everything, most of the time they forget about you! Today was the last straw when i got my coffee it was disgusting as usual, but i pushed on and drank it. halfway through I started getting chewy chunks of who knows what in my mouth from the coffee. i’m just done it’s not even worth it anymore. Please just save your money. If you have the time go to davison or davisburg, they’re so much better.
  • AR
    Amanda Rey
    6 days ago
    1.0
    Closes over a half hour earlier than their hours says. You should probably update your times to closes whenever we want to or stay open until you're supposed to 😕
  • EM
    Emily Mickle
    Nov 10, 2025
    1.0
    Ordered cook to order fries they say they just literally pulled them out of the fryer they would be shiny and greasy if that was the case need the manger asap to teach them this stuff
  • SS
    Sharky
    Oct 27, 2025
    2.0
    Can’t get orders correct. Asked for a plain cheese burger. Specified Meat and cheese only. Got home opens my burger and all it was was mustard, ketchup, pickles, and onions on the bun Went back to complain. When I asked the manager they gave me the order wrong again and with a bad attitude. Would not recommend this McDonald to anyone.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 925 S Ortonville Rd, Ortonville, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.