McDonald's

3.5
1327 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3477 N Okemos, Okemos, MI
48864, United States

Hours

Reviews

3.5
1,327 reviews
5 stars
455
4 stars
303
3 stars
245
2 stars
105
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude or unhelpful behavior from employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others noted messy conditions and unsanitary practices.
  • MR
    Michael Ruthruff
    Jan 2, 2026
    5.0
    Went thru the drive thru for lunch today. I ordered 2 McDouble's dressed like a Big Mac. The associate taking my order explained that it would be significantly less expensive if I ordered 2 Double Cheeseburgers because they are buy one get one for $1, it's just .30 extra for the Mac sauce. Just wanted to say thank you for the great experience. If they wouldn't have told me, I wouldn't have known. Not sure anywhere else would care enough to do the same. I wish I would've gotten their name. Very considerate. Well done team!
  • MW
    Mary Welsh
    Dec 15, 2025
    1.0
    I went to this location in owosso and we waited for more than 20 minutes along with other cars. Had to pull up in drive thru lane and then when food got brought they forgot our drink she said oh I will be right back and 6 minutes went by so I left
  • GC
    Gavin Cook
    Dec 13, 2025
    5.0
    The staff here are great
  • SB
    Samiha Bandeally
    Dec 5, 2025
    4.0
    Fries are usually cold and stale. Aside from that everything is pretty standard.
  • JJ
    Jeff
    Nov 18, 2025
    1.0
    OLD and COLD food EVERY TIME! I have been pretty consistently coming to this locations due to the location of my job. Sausage Biscuit is room temperature at best and the biscuit is chewy, as if it was just thrown in the microwave. Same with the Cheese Burgers, old, dry and often dirty meat, being cooked on a grill that seemingly hasn’t been cleaned all day (burger with no onions has bits of black burnt onion bits clinging to the patties). You are lucky if your cheese ever melts. Very poor quality control. I can tell that the owner is just collecting a check and does not care about the quality of the food their restaurant puts out. Employees are often nice though.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Okemos, MI?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Does this McDonald's have a drive-thru, and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.