Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,070 reviews
5 stars
357
4 stars
205
3 stars
190
2 stars
92
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and lobby, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, leading to disappointment.
Customer Service
There were numerous complaints about rude or unprofessional staff, with some customers feeling ignored or disrespected during their visits.
Cleanliness
Several customers noted poor cleanliness in the dining area and drive-thru, with trash and unsanitary conditions being a common concern.
Inconsistent Experience
While some customers praised friendly service and good food, many others reported inconsistent experiences, suggesting a lack of reliable service.
- JBJoyce ByrdDec 26, 20255.0I had to wait . I feel fast food is no longer available. There is a wait on fresh hot fries.
- JTJoshua TorralbaNov 21, 20251.0Out here waiting for 30 damn minutes even order on the app for a pick up and grab but no not even a "hey can we help you" nothing Tried to get management attention but nah he just chatting with the chicks half of my lunch wasted on "fast food"
- MWMichael WarrenNov 13, 20255.0Sarah working the drive thru was outstanding!! Very polite and kind! I will make this location my #1 choice because of the great service I received today
- ZRZachary RiskNov 1, 20252.0Had been pretty good and consistent. Since 2024, however, service is very slow.
- ARAlisen RowlettOct 30, 20255.0Me and my mom come here maybe once a week or twice, love love LOVE this mcdonald's! The workers are so sweet, the food is 85% of the time amazing, sometimes it'll be a bit cold but when u ask for them to remake it they always do without arguing or making a fit.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Okemos, MI?
McDonald's in Okemos, MI is open 24 hours daily as a restaurant. Delivery service is available from 5:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24 hours Sunday through Thursday, and from 5:00 AM to midnight on Fridays and Saturdays.
What types of payment does McDonald's at 2040 W Grand River Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What dining services are available at this McDonald's?
They offer drive-thru, curbside pickup, McDelivery, mobile ordering, mobile offers, and free WiFi.
Where can I order McDonald's delivery online for this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple App Store and Google Play Store.
Are there any nearby fast food options if I want an alternative to McDonald's?
Yes, nearby fast food restaurants include Taco Bell, Chick-fil-A, Burger King, and Chipotle Mexican Grill, all within the vicinity of McDonald's at 2040 W Grand River Rd.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Panera Bread and Three Times, offering additional cafe options near McDonald's in Okemos.
Are there any nearby automotive or tire services near McDonald's Okemos location?
Yes, Discount Tire provides tire dealer and repair services near McDonald's, convenient if you need auto services while grabbing a meal.
What is the address and contact phone number for this McDonald's?
The address is 2040 W Grand River Rd, Okemos, MI 48864. The main phone number is +1 517-349-1190.
Does McDonald's offer a rewards program or any featured promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food. More information is available at their website.