Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,073 reviews
5 stars
354
4 stars
205
3 stars
191
2 stars
92
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, confusion among staff, and rude behavior from employees.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Cleanliness
Several customers noted poor cleanliness in the dining area and kitchen, with dirty tables and floors.
Mobile Ordering Issues
Numerous complaints were made about problems with the mobile app and order fulfillment, including cancellations and missing items.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- JTJoshua Torralba3 days ago1.0Out here waiting for 30 damn minutes even order on the app for a pick up and grab but no not even a "hey can we help you" nothing Tried to get management attention but nah he just chatting with the chicks half of my lunch wasted on "fast food"
- TETodd EldredNov 15, 20251.0Absolute dump and that’s just the drive-thru. After parking to wait five minutes for two hamburgers with my window down the bag was slammed down rudely on the sill and when I jumped and turned the employee had turned away and left. If someone treated me like this in my home they would be sprawled on my front lawn. No napkins in the bag. High rent district trash all around.
- MWMichael WarrenNov 13, 20255.0Sarah working the drive thru was outstanding!! Very polite and kind! I will make this location my #1 choice because of the great service I received today
- SHsandra hNov 5, 20251.0Why do the tea container lids never fit??? They are always 1/2 on and 1/2 off?!!! The fault of the owner not the employees. The McDonalds on jolly rd i found a spider web and black spider under lid. Have complained twice!. Health dept?
- JSJennifer SmithNov 2, 20251.0This place is not what it used to be, they don’t take the time to put the simplest toppings on and they just try to get you out of their door as fast as possible. Smashed buns, no sauce no toppings and fries are always stales. all that for $20
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Okemos, MI?
McDonald's in Okemos, MI is open 24 hours daily as a restaurant. Delivery service is available from 5:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24 hours Sunday through Thursday, and from 5:00 AM to midnight on Fridays and Saturdays.
What types of payment does McDonald's at 2040 W Grand River Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What dining services are available at this McDonald's?
They offer drive-thru, curbside pickup, McDelivery, mobile ordering, mobile offers, and free WiFi.
Where can I order McDonald's delivery online for this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple App Store and Google Play Store.
Are there any nearby fast food options if I want an alternative to McDonald's?
Yes, nearby fast food restaurants include Taco Bell, Chick-fil-A, Burger King, and Chipotle Mexican Grill, all within the vicinity of McDonald's at 2040 W Grand River Rd.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Panera Bread and Three Times, offering additional cafe options near McDonald's in Okemos.
Are there any nearby automotive or tire services near McDonald's Okemos location?
Yes, Discount Tire provides tire dealer and repair services near McDonald's, convenient if you need auto services while grabbing a meal.
What is the address and contact phone number for this McDonald's?
The address is 2040 W Grand River Rd, Okemos, MI 48864. The main phone number is +1 517-349-1190.
Does McDonald's offer a rewards program or any featured promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food. More information is available at their website.